save button not working properly when i making chnages

pressidium / pressidium-cookie-consent

🍪 Lightweight, user-friendly and customizable cookie consent banner to help you comply with the EU GDPR cookie law and CCPA regulations.

https://wordpress.org/plugins/pressidium-cookie-consent/

GNU General Public License v2.0

43 stars 3 forks source link

save button not working properly when i making chnages #63

Open Harishjee opened 3 months ago

Harishjee commented 3 months ago

Dear Team,

I hope this message finds you well. I'm reaching out to report an issue I'm experiencing with your plugin's functionality.

Upon attempting to enable the "Force Consent" feature and modifying the cookie notice layout settings, I encounter a problem where the changes do not persist after refreshing the page.

Your timely support in resolving this issue is greatly appreciated. I look forward to hearing from you at your earliest convenience.

Thank you for your attention and assistance.

6160c683-3ed8-44eb-9f8c-ffca08411ea8.webm

over-engineer commented 3 months ago

Hey, @Harishjee!

I encounter a problem where the changes do not persist after refreshing the page.

To better understand your situation, could you please answer the following questions?

Are the changes you’ve made reflected in the plugin’s settings page (on wp-admin) but not on the frontend? Or, are these changes not updating even on wp-admin after you’ve refreshed the page?
Do you see any errors in your server’s logs that could be related to this issue?
Are there any errors in your browser’s console? (You can open the Console panel in Google Chrome, using Command + Option + J on macOS, or Control + Shift + J on Windows/Linux)
Could you confirm that you haven’t disabled the WordPress REST API via any third-party plugins?

Harishjee commented 3 months ago

Hey @over-engineer

even its not reflecting in front end and backedend also not working
I cannot see anything in serverlog related to this
there is nothing in console error, if you want you can also check with my website console - https://www.boostmyshop.com/
yes I can see the rest API is enabled

can you please check and give me a some solution, if you I need, I can share my wp admin credentials to you

Harishjee commented 3 months ago

Hi @over-engineer

can you give me a some solution for the above issue ?

Nikodemsky commented 2 months ago

@Harishjee i see that you are using caching, probably with caching/minifying inline js.

Can you clean cache, disable caching plugin and then try saving again?

Yes i know that's probably only for the frontend(if not then please make sure you have caching disabled for admin users).

JS cache/minifing caused me a lot of headaches in past and in most cases is not really worth enabling it.