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pressidium / pressidium-cookie-consent

🍪 Lightweight, user-friendly and customizable cookie consent banner to help you comply with the EU GDPR cookie law and CCPA regulations.
https://wordpress.org/plugins/pressidium-cookie-consent/
GNU General Public License v2.0
42 stars 2 forks source link

Banner not showing #72

Open javiersempere opened 2 weeks ago

javiersempere commented 2 weeks ago

I have installed the plugin and everything seems fine, but the banner does not show on the page. How can I troubleshoot this?

over-engineer commented 2 weeks ago

Hey, @javiersempere!

Without knowing your selected options, please ensure the “Autorun” option is enabled in the plugin settings, or that you’re manually calling the pressidiumCookieConsent.show() method.

Would you mind sharing your settings? Navigate to wp-admin → Cookie Consent, under the “General” tab, scroll down, click “Export Settings,” and share the resulting JSON file.

Future readers may also refer to the related discussion on the WordPress.org support forum.

javiersempere commented 2 weeks ago

Hello Konstantinos,

The autorun option was enabled.

Here are the settings. I deactivated the plugin as it did not work. pressidium-cookie-consent-settings_2024-06-28_12-21-07.json