Android Lock Screen Password Input Limited to 16 chars, but online control panel is not

[JamesMcGuigan]

Steps to reproduce:

• Enter a lock password in Prey online control panel of 17+ chars
• Trigger "missing" event
• Wait for phone to lock and present lock screen
• Type in the long password into lock screen

What should happen

• Should be able to type in the whole password
• Phone should enable

What actually happens

• Only first 16 chars of password can be typed in
• Phone does not unlock due to invalid password

Suggested fixes:

1. Limit online control panel password field to 16 chars
2. Remove 16 char limit from android lock field
3. Validate long password if first 16 chars match

Workarounds:

• In control panel, reset device status to "found"
• Remove lock screen option
• Trigger a new "missing" event
• Phone should unlock

[santa4nt]

Hm. I tested this on a dummy phone (no SIM). It is as you said, but worse, even the workarounds you outlined did not work for me. That phone is now locked with no passphrase able to unlock it.

[ghost]

Hi, guys.

We already fixed this. Sorry for taking so long :neutral_face: