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printdotio / pio.js

An embeddable widget that enables users to quickly and easily monetize a webpage by enabling photo-product sales of its images.
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Shower curtains layout page doesn't load in Web widget #68

Closed Stortof closed 9 years ago

Stortof commented 9 years ago

Hi,

I can access to the details page of the shower curtains, but when I click on "get started", I can only see a endless loading... All the others products works fine...

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bhox commented 9 years ago

Hi @Stortof ,

Happy to help, but need a lot more information to debug. Can you please contact your sales or support rep and we'll get to the bottom of it.

Thanks, Ben

Stortof commented 9 years ago

Hi Ben and thanks for your response.

You can see the problem here : https://widget.print.io/widget/us/en/19432560-3347-49f3-beca-3e4e4c17faab

When you click on the "get started" button of the Shower Curtains, the is no request except a "google analytics" one....

You think it is related to my account ?

micahasmith commented 9 years ago

@Stortof, i think it is related to pricing/billing on your account (which influences how prods are shown)