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printdotio / printio-ios-sdk

SDK that enables the printing of any photo, from any source, onto any product!
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LOW PRIORITY: Coupon code is lost after app is closed #229

Closed briantemple closed 8 years ago

briantemple commented 10 years ago

Steps:

AustenB commented 10 years ago

How is quit done? Why would coupon need to be remembered if it is fully closed out of of by swiping up?

On Tue, Sep 9, 2014 at 7:05 PM, Brian Temple notifications@github.com wrote:

Steps:

  • Add products to shopping cart
  • Apply coupon
  • Quit widget
  • Quit app
  • Double-tap and close application (or reboot phone)
  • Coupon will not be remembered

— Reply to this email directly or view it on GitHub https://github.com/printdotio/printio-ios-sdk/issues/229.

Austen Bernstein Founder & CEO print.io | Hellopics Breakout Commerce Group

AustenB commented 10 years ago

Please screen share. We do not plan to keep coupon codes after a full application quit.

briantemple commented 10 years ago

The cart contents are saved, just not the coupon code that has been successfully applied to it. So from a UX perspective the cart is different than the way they left it in this scenario. For customers who clicked the promotion banner and had it auto-applied, they likely may not remember the code at a later date.

AustenB commented 10 years ago

How is the quit happening?

What is the likelyhood that this happens to a user?

Is the user force quitting with an item in their cart? I was not aware that we were persisting carts in a full quit of the app

On Wed, Sep 10, 2014 at 11:07 AM, Brian Temple notifications@github.com wrote:

The cart contents are saved, just not the coupon code that has been successfully applied to it. So from a UX perspective the cart is different than the way they left it in this scenario. For customers who clicked the promotion banner and had it auto-applied, they likely may not remember the code at a later date.

— Reply to this email directly or view it on GitHub https://github.com/printdotio/printio-ios-sdk/issues/229#issuecomment-55129381 .

Austen Bernstein Founder & CEO print.io | Hellopics Breakout Commerce Group

briantemple commented 10 years ago

@AustenB I don't have statistics on how many people kill apps, but it is a normal action for a user to take. There have been many articles published recommending this as a way to extend battery life.

perisicboro commented 8 years ago

Coupon code stays applied until app is killed.