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printdotio / printio-ios-sdk

SDK that enables the printing of any photo, from any source, onto any product!
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Confirmation emails with incorrect total #482

Closed cthalin8 closed 8 years ago

cthalin8 commented 8 years ago

A couple of customers have reached out because their order confirmation email made it seem as if they had ordered double.

Order 309692 was for 1 throw pillow totaling $44.95, but she received the attached confirmation email indicating the items totaled $77.54.

The same thing happened for order 311394.

screen shot 2015-10-26 at 10 29 13 am screen shot 2015-10-26 at 10 29 04 am

tobiasfrier commented 8 years ago

@cthalin8 Thanks for bringing this to our attention. We'll get on this.

tobiasfrier commented 8 years ago

@cthalin8 This is a server side issue so I copied the ticket and added it to their to do list. I am also referenced in the ticket and will let you know when the matter has been resolved.

cthalin8 commented 8 years ago

@tobiasfrier great, thank you!

cthalin8 commented 8 years ago

@tobiasfrier do you have an ETA on when this will be fixed?

tobiasfrier commented 8 years ago

@cthalin8

this was a server side issue and was just notified that the fix has already been deployed. It will be tested today or tomorrow. I will let you know more as soon as it is tested.