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printdotio / printio-ios-sdk

SDK that enables the printing of any photo, from any source, onto any product!
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App crashing when Paypal is selected #497

Closed cthalin8 closed 7 years ago

cthalin8 commented 8 years ago

We've received a couple of complaints from users stating the app crashes when they select Paypal as their payment method. The following users experienced crashing: emmaliz21@gmail.com and debnreg.1993@yahoo.com

cthalin8 commented 8 years ago

sheri.goade@yahoo.com also had issues with the app crashing when she selected Paypal...she ended up purchasing the order with a credit card and it went through.

tobiasfrier commented 8 years ago

@cthalin8 Thanks for bringing this to our attention. Does the crash when the user taps Paypal on the payment options screen? Can the user get to the PayPal screen at all? Do you know what version of iOS they are running and which phones they are using?

@perisicboro I tested this running iOS 8.4 on my iPhone 5 and could not reproduce it.

Tobias

cthalin8 commented 8 years ago

ncory1@hotmail.com also had issues...she tried to pay with paypal three times and app crashed each time. Successfully placed an order when she used her credit card

cthalin8 commented 8 years ago

ncory1@hotmail.com is using iPhone 7.2 iOS 2.8.3 emmaliz21@gmail.com is using iPhone 6.1 iOS 2.8.3 debnreg.1993@yahoo.com using iPhone 7.1 iOS 2.8.3 sheri.goade@yahoo.com using iPhone 7.2 iOS 2.8.3