chriscpritchard
commented
2 years ago Hello @vanessafernandezvidueira,
Unfortunately at the moment the webapp doesn't have hugely descriptive error messages, but usually this is due to an error in the formatting or content of the CSV file (which is a little bit picky in terms of how it's set up). If you'd like, I can take a look if you're happy to send me the CSV file you're trying to use.
When I upload a customised csv file and try to create a diagram I get the following message: "An error has occurred. Check your logs or contact the app author for clarification". Any suggestions of what to do or why this is happening? Thanks a lot!