unable to access self-hosted server service

[germsb]

When I select a service, nothing happens and the server sends me an error

30/10/2018 19:16:42 New Prisma Cloud secret has been set. Metrics collection is enabled.
30/10/2018 19:17:35 {"key":"error/handled","requestId":"local:management:cjnw21fxl00a50a62vm5u8vku","payload":{"exception":"com.prisma.deploy.schema.InvalidToken: Authentication token is invalid: Token can't be decoded: Invalid signature for this token or wrong algorithm.","query":"query ($_name: String!, $_stage: String!) {
  generateProjectToken(name: $_name, stage: $_stage)
}
","variables":"{\"_name\":\"default\",\"_stage\":\"default\"}","code":"3015","stack_trace":"com.prisma.deploy.server.auth.SymmetricManagementAuth.$anonfun$verify$1(SymmetricManagementAuth.scala:31)\
 scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:12)\
 scala.util.Try$.apply(Try.scala:209)\
 com.prisma.deploy.server.auth.SymmetricManagementAuth.verify(SymmetricManagementAuth.scala:15)\
 com.prisma.deploy.schema.SchemaBuilderImpl.verifyAuthOrThrow(SchemaBuilder.scala:282)\
 com.prisma.deploy.schema.SchemaBuilderImpl.$anonfun$generateProjectTokenField$1(SchemaBuilder.scala:160)\
 sangria.execution.Resolver.resolveField(Resolver.scala:1024)\
 sangria.execution.Resolver.$anonfun$collectActionsPar$1(Resolver.scala:445)\
 scala.collection.TraversableOnce.$anonfun$foldLeft$1(TraversableOnce.scala:157)\
 scala.collection.TraversableOnce.$anonfun$foldLeft$1$adapted(TraversableOnce.scala:157)\
 scala.collection.Iterator.foreach(Iterator.scala:929)\
 scala.collection.Iterator.foreach$(Iterator.scala:929)\
 scala.collection.AbstractIterator.foreach(Iterator.scala:1417)\
 scala.collection.IterableLike.foreach(IterableLike.scala:71)\
 scala.collection.IterableLike.foreach$(IterableLike.scala:70)\
 scala.collection.AbstractIterable.foreach(Iterable.scala:54)\
 scala.collection.TraversableOnce.foldLeft(TraversableOnce.scala:157)\
 scala.collection.TraversableOnce.foldLeft$(TraversableOnce.scala:155)\
 scala.collection.AbstractTraversable.foldLeft(Traversable.scala:104)\
 sangria.execution.Resolver.collectActionsPar(Resolver.scala:439)\
 sangria.execution.Resolver.resolveFieldsPar(Resolver.scala:45)\
 sangria.execution.Executor.executeOperation(Executor.scala:155)\
 sangria.execution.Executor.$anonfun$execute$7(Executor.scala:97)\
 scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:302)\
 scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:37)\
 scala.concurrent.impl.CallbackRunnable.run(Promise.scala:60)\
 akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:55)\
 akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:91)\
 scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:12)\
 scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:81)\
 akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:91)\
 akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:40)\
 akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:43)\
 akka.dispatch.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260)\
 akka.dispatch.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339)\
 akka.dispatch.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979)\
 akka.dispatch.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107)","message":"Authentication token is invalid: Token can't be decoded: Invalid signature for this token or wrong algorithm."}}

version: 1.20.beta

[divyenduz]

@germsb : Can you please share your prisma cli version (output of prisma --version) and prisma server version (output of docker ps also helps)

[germsb]

prisma/1.20.0-beta.4 (windows-x64) node-v10.5.0 and prismagraphql/prisma:1.20-beta on rancher

note: When I log my server to Prisma cloud, it stops working, all requests return the same error. After logout, everything comes back in order

[divyenduz]

@germsb : Thanks, can you try to do prisma logout and prisma login again? And see if it starts working after that? I think that you are running into this issue: https://github.com/prisma/prisma/issues/2955

[germsb]

well seen ! Thanks a lot 👍