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privacyidea / pi-authenticator

OTP Authenticator App for privacyIDEA Authentication Server
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v4.2.1 not working on iPhone #342

Closed drew442 closed 10 months ago

drew442 commented 10 months ago

We've just gone to set up some users today that will be using push tokens via polling.

Users on Android get v4.2.0 from playstore and work fine. Users on iOS get v4.2.1 from appstore and get the below error.

Replicated on 3 devices, one on iOS 15.8 and two on iOS 16.6.1

Device Parameters: name: iPhone systemName: iOS systemVersion: 16.6.1 model: iPhone localizedModel: iPhone identifierForVendor: id removed isPhysicalDevice: true utsname.sysname: Darwin utsname.nodename: Joy utsname.release: 22.6.0 utsname.version: Darwin Kernel Version 22.6.0: Wed Jun 28 20:52:14 PDT 2023; root:xnu-8796.142.1~1/RELEASE_ARM64_T8110 utsname.machine: iPhone14,2

[ERROR] (2023-11-08 15:43:41.795141) Uncaught Error: Null check operator used on a null value [ERROR] Null check operator used on a null value [ERROR] Stacktrace: [ERROR] #0 TokenNotifier.addPushRequestToToken (package:privacyidea_authenticator/state_notifiers/token_notifier.dart:280) [ERROR]

nilsbehlen commented 10 months ago

Hi, we know this - v4.2.2 is already in review. This only happens for newly enrolled token in 4.2.1. We try to skip 4.2.1 on Android.

frankmer commented 10 months ago

Hello, v4.2.2 is now live for iOS. To fix this problem, you need to delete the broken token and enroll a new one on the latest version. Sorry for the inconvenience.