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processing / processing-website

Repository for the processing.org website
https://processing.org
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Profile Picture Icon - not updating #466

Closed kmeis37 closed 12 months ago

kmeis37 commented 12 months ago

after new profile picture uploaded, icon throughout the cite not undated, even though new picture displayed correctly in profile/bio. see images, hopefully they attach

contact: Kelsey (she/her) at kmeis37@gmail.com

KM_incorrect_profile_pic KM_profile

SableRaf commented 12 months ago

Hello Kelsey,

Thank you for bringing this to our attention.

Based on the provided details and the screenshot, it appears that the issue is related to OpenProcessing. Just to clarify, the Processing website and the Processing Foundation are not directly affiliated with OpenProcessing.

For resolution, it would be most effective to reach out to OpenProcessing's support directly. Here are the details to assist you:

Support Email: info@openprocessing.org FAQ: https://intercom.help/openprocessing/en/

They should be better equipped to address the concern you've faced.

Hope this helps! If you have any other questions or concerns related to the Processing website, feel free to let me know.

Best regards, Raphaël de Courville Processing Community Lead

kmeis37 commented 12 months ago

Thank you Raphaël, I was confused, as you can see, where to report this problem. Thank you for your time.