Platup commented 5 years ago

Do not remove fields, answer them, otherwise your bug will be reported as invalid and closed

How I did start SLC, with what arguments sudo ./slc_download.sh

Led device name Respeaker Mic Array V2

The bug Latest installer(s) 1.9.6 and 1.9.7 give the below chmod and sudo errors when performing the hardware install/config. Note: This is on a pretty fresh Stretch install with only snips satellite service installed before installing SLC.

Debug output Cut from the install output. I can add more, but I think the applicable errors are shown. ... Do you need to install / configure your respeakerMicArrayV2? This is strongly suggested as it does turn off services that might conflict as well! 1) yes 2) no 3) cancel

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chmod: cannot access 'pi': No such file or directory chmod: cannot access '/home/pi/snipsLedControl_v1.9.7/venv': No such file or directory ############### Respeaker Mic Array V2 installation ######################## ################ Please run this script with sudo ########################## How many channels do you want to use? 1) 1 2) 6

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sudo: unknown user: bash sudo: unable to initialize policy plugin ############################## All done! ############################## ############## Don't forget to turn on the SPI interface! ############# Finished installing Snips Led Control v1.9.7 You may want to copy over your custom led patterns to the new version

To Reproduce Run the install option 3 for respeakerMicArrayV2

Psychokiller1888 commented 5 years ago

Hi! Yep, this was fixed, I was waiting on confirmation of the fix which didn't come before releasing another version. Should be ok now, with 1.9.8

Platup commented 5 years ago

I tried 1.9.8 and it got all the way to the end and then had a permission error. FYI, for others installing, on a PiZero it took around 2 hours for the numpy install.

Do you need to install / configure your respeakerMicArrayV2? This is strongly suggested as it does turn off services that might conflict as well! 1) yes 2) no 3) cancel

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############### Respeaker Mic Array V2 installation ######################## ################ Please run this script with sudo ########################## How many channels do you want to use? 1) 1 2) 6

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bash: line 1: /home/pi/snipsLedControl_v1.9.8/venv/bin/activate: No such file or directory Collecting click Downloading https://files.pythonhosted.org/packages/fa/37/45185cb5abbc30d7257104c434fe0b07e5a195a6847506c074527aa599ec/Click-7.0-py2.py3-none-any.whl (81kB) 100% |████████████████████████████████| 81kB 207kB/s Installing collected packages: click Successfully installed click-7.0 Collecting pyusb Downloading https://www.piwheels.org/simple/pyusb/pyusb-1.0.2-py3-none-any.whl (57kB) 100% |████████████████████████████████| 61kB 179kB/s Installing collected packages: pyusb Successfully installed pyusb-1.0.2 Collecting numpy Downloading https://files.pythonhosted.org/packages/da/32/1b8f2bb5fb50e4db68543eb85ce37b9fa6660cd05b58bddfafafa7ed62da/numpy-1.17.0.zip (6.5MB) 100% |████████████████████████████████| 6.5MB 1.0MB/s Installing collected packages: numpy Running setup.py install for numpy ... done Successfully installed numpy-1.17.0 Cloning into 'usb_4_mic_array'... remote: Enumerating objects: 20, done. remote: Counting objects: 100% (20/20), done. remote: Compressing objects: 100% (12/12), done. remote: Total 79 (delta 9), reused 15 (delta 7), pack-reused 59 Unpacking objects: 100% (79/79), done. Traceback (most recent call last): File "dfu.py", line 229, in main() File "/home/pi/.local/lib/python3.5/site-packages/click/core.py", line 764, in call return self.main(args, kwargs) File "/home/pi/.local/lib/python3.5/site-packages/click/core.py", line 717, in main rv = self.invoke(ctx) File "/home/pi/.local/lib/python3.5/site-packages/click/core.py", line 956, in invoke return ctx.invoke(self.callback, ctx.params) File "/home/pi/.local/lib/python3.5/site-packages/click/core.py", line 555, in invoke return callback(args, kwargs) File "dfu.py", line 218, in main dev = XMOS_DFU() File "dfu.py", line 198, in init super(XMOS_DFU, self).init() File "dfu.py", line 71, in init devices = self.find() File "dfu.py", line 61, in find configuration = device.get_active_configuration() File "/home/pi/.local/lib/python3.5/site-packages/usb/core.py", line 875, in get_active_configuration return self._ctx.get_active_configuration(self) File "/home/pi/.local/lib/python3.5/site-packages/usb/core.py", line 102, in wrapper return f(self, *args, *kwargs) File "/home/pi/.local/lib/python3.5/site-packages/usb/core.py", line 236, in get_active_configuration self.managed_open() File "/home/pi/.local/lib/python3.5/site-packages/usb/core.py", line 102, in wrapper return f(self, args, kwargs) File "/home/pi/.local/lib/python3.5/site-packages/usb/core.py", line 120, in managed_open self.handle = self.backend.open_device(self.dev) File "/home/pi/.local/lib/python3.5/site-packages/usb/backend/libusb1.py", line 786, in open_device return _DeviceHandle(dev) File "/home/pi/.local/lib/python3.5/site-packages/usb/backend/libusb1.py", line 643, in init _check(_lib.libusb_open(self.devid, byref(self.handle))) File "/home/pi/.local/lib/python3.5/site-packages/usb/backend/libusb1.py", line 595, in _check raise USBError(_strerror(ret), ret, _libusb_errno[ret]) usb.core.USBError: [Errno 13] Access denied (insufficient permissions) ############################## All done! ############################## ############## Don't forget to turn on the SPI interface! ############# Finished installing Snips Led Control v1.9.8 You may want to copy over your custom led patterns to the new version

LazzaAU commented 5 years ago

I just bit the bullet and started with a fresh install of snips on my pi and ended up with the same error trying to install respeaker4. to reproduce.....

i have a fresh install of stretch,
then did a sudo apt-get update and sudo apt-get upgrade
Then installed NPM and GIt so that i could install Snips and sam.
Then installed sam and snips platform and then the assistant.
Didn't bother installing my respeaker via seedstudio process as i know the LED script does it too.

During the install of SnipsLEDcontrol v1.9.8........

Install errors worth noting are :

Collecting virtualenv Downloading https://files.pythonhosted.org/packages/db/9e/df208b2baad146fe3fbe750eacadd6e49bcf2f2c3c1117b7192a7b28aec4/virtualenv-16.7.2-py2.py3-none-any.whl (3.3MB) 100% |████████████████████████████████| 3.3MB 41kB/s Installing collected packages: virtualenv Successfully installed virtualenv-16.7.2 bash: line 2: virtualenv: command not found bash: line 3: /home/pi/snipsLedControl_v1.9.8/venv/bin/activate: No such file or directory Collecting RPi.GPIO

and further on in the install ( installing the respeaker part...

######################### Respeakers installation ######################### #################### Please run this script with sudo ##################### bash: line 1: /home/pi/snipsLedControl_v1.9.8/venv/bin/activate: No such file or directory Collecting numpy Downloading https://www.piwheels.org/simple/numpy/numpy-1.17.0-cp35-cp35m-linux_armv7l.whl (9.0MB) 100% |████████████████████████████████| 9.1MB 1.1MB/s Installing collected packages: numpy Successfully installed numpy-1.17.0

After the install has finished i have no venv folder in /snipsLedControl_v1.9.8/ Just as well i can fix that from my previous issue :)

Hope that helps add some info to the install issue

LazzaAU commented 5 years ago

FYI In my instance it was because a fresh install of stretch appears not to come with "virtualenvwrapper" Running sudo pip install virtualenv virtualenvwrapper and then reinstalling snipsLEDcontrol works

Perhaps add a check in the install to check if virtualenvwrapper is installed and if not install it ??

Psychokiller1888 commented 5 years ago

Hmmm, that's weird! I'll check that, thank you!

Psychokiller1888 commented 5 years ago

You used it with sudo, maybe that's what I'm missing, maybe virtualenv should be pip installed with sudo, not sure, gotta do some researches

EDIT I'll try on a fresh install. I think this is the reason, as one should never run pip commands with sudo inside a venv, but virtualenv should be sudo installed so it goes system wide and not only user specific

Platup commented 5 years ago

Don't think it was supposed to be fixed yet, but I noticed an update, so I tried the install. FYI, I'm still seeing the permissions issue when installing the Respeaker MicV2 on SLC 1.9.10

Do you need to install / configure your respeakerMicArrayV2? This is strongly suggested as it does turn off services that might conflict as well!
1) yes
2) no
3) cancel
#? 1
############### Respeaker Mic Array V2 installation ########################
################ Please run this script with sudo ##########################
How many channels do you want to use?
1) 1
2) 6
#? 2
Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple
Collecting click
  Using cached https://files.pythonhosted.org/packages/fa/37/45185cb5abbc30d7257104c434fe0b07e5a195a6847506c074527aa599ec/Click-7.0-py2.py3-none-any.whl
Installing collected packages: click
Successfully installed click-7.0
Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple
Collecting pyusb
  Using cached https://www.piwheels.org/simple/pyusb/pyusb-1.0.2-py3-none-any.whl
Installing collected packages: pyusb
Successfully installed pyusb-1.0.2
Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple
Collecting numpy
  Downloading https://www.piwheels.org/simple/numpy/numpy-1.17.0-cp35-cp35m-linux_armv6l.whl (9.0MB)
     |████████████████████████████████| 9.1MB 794kB/s
Installing collected packages: numpy
Successfully installed numpy-1.17.0
Cloning into 'usb_4_mic_array'...
remote: Enumerating objects: 20, done.
remote: Counting objects: 100% (20/20), done.
remote: Compressing objects: 100% (12/12), done.
remote: Total 79 (delta 9), reused 15 (delta 7), pack-reused 59
Unpacking objects: 100% (79/79), done.
Traceback (most recent call last):
  File "dfu.py", line 229, in <module>
    main()
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/click/core.py", line 764, in __call__
    return self.main(*args, **kwargs)
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/click/core.py", line 717, in main
    rv = self.invoke(ctx)
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/click/core.py", line 956, in invoke
    return ctx.invoke(self.callback, **ctx.params)
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/click/core.py", line 555, in invoke
    return callback(*args, **kwargs)
  File "dfu.py", line 218, in main
    dev = XMOS_DFU()
  File "dfu.py", line 198, in __init__
    super(XMOS_DFU, self).__init__()
  File "dfu.py", line 71, in __init__
    devices = self.find()
  File "dfu.py", line 61, in find
    configuration = device.get_active_configuration()
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/usb/core.py", line 875, in get_active_configuration
    return self._ctx.get_active_configuration(self)
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/usb/core.py", line 102, in wrapper
    return f(self, *args, **kwargs)
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/usb/core.py", line 236, in get_active_configuration
    self.managed_open()
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/usb/core.py", line 102, in wrapper
    return f(self, *args, **kwargs)
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/usb/core.py", line 120, in managed_open
    self.handle = self.backend.open_device(self.dev)
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/usb/backend/libusb1.py", line 786, in open_device
    return _DeviceHandle(dev)
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/usb/backend/libusb1.py", line 643, in __init__
    _check(_lib.libusb_open(self.devid, byref(self.handle)))
  File "/home/pi/snipsLedControl_v1.9.10/venv/lib/python3.5/site-packages/usb/backend/libusb1.py", line 595, in _check
    raise USBError(_strerror(ret), ret, _libusb_errno[ret])
usb.core.USBError: [Errno 13] Access denied (insufficient permissions)
############################## All done! ##############################
############## Don't forget to turn on the SPI interface! #############
Finished installing Snips Led Control v1.9.10
You may want to copy over your custom led patterns to the new version

Platup commented 5 years ago

FYI, I tried v1.9.11, but it still downloaded at v1.9.10.

I received the same error as above regarding the permissions.

Platup commented 5 years ago

Tried again and it now downloads v1.9.11, but I get the same error at the end of the install: usb.core.USBError: [Errno 13] Access denied (insufficient permissions)

Platup commented 5 years ago

So it seems the issue with the USB Mic Array V2 is Python 3. At least that's the best I could figure out.

pi@snips2:~/usb_4_mic_array $ sudo python3 dfu.py --download 6_channels_firmware.bin
Traceback (most recent call last):
  File "dfu.py", line 15, in <module>
    import usb.core
ImportError: No module named 'usb'
pi@snips2:~/usb_4_mic_array $ sudo python dfu.py --download 6_channels_firmware.bin
entering dfu mode
found dfu device
downloading
149056 bytes
done

Psychokiller1888 commented 5 years ago

Well the error states no module named usb in your python 3 test

Platup commented 5 years ago

Yeah, I was trying to determine where the install was failing. This was from a base stretch install with only snips_satellite installed and letting SLC install the Mic Array V2. pyusb get's installed, but when running under python3, it fails when trying to import the USB module. If I run the same command with python it works fine.

Platup commented 5 years ago

ok, so after: sudo apt-get install python3-usb sudo apt-get install python3-click sudo apt-get install python3-numpy I was able to get dfu.py to run with python3.

However, SLC still get's a permissions error when starting. A re-install after all of the above throws this error:

Collecting numpy
  Downloading https://www.piwheels.org/simple/numpy/numpy-1.17.1-cp35-cp35m-linux_armv6l.whl (9.1MB)
     |████████████████████████████████| 9.1MB 708kB/s
Installing collected packages: numpy
ERROR: Could not install packages due to an EnvironmentError: [Errno 13] Permission denied: '/home/pi/snipsLedControl_v1.9.11/venv/lib/python3.5/site-packages/numpy/__pycache__/_globals.cpython-35.pyc'
Consider using the `--user` option or check the permissions.

and then the install ends with the same error I've posted before.

Platup commented 5 years ago

I've got some time to fiddle with this again.
Is there a specific version of Stretch I should start with?
Or should I try to alter permissions on something?

project-alice-assistant / HermesLedControl

Install errors with 1.9.7 for Respeaker Mic Array V2 #51

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