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projectsend / projectsend

ProjectSend is a free, open source software that lets you share files with your clients, focused on ease of use and privacy. It supports clients groups, system users roles, statistics, multiple languages, detailed logs... and much more!
https://www.projectsend.org/
GNU General Public License v2.0
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SMTP Emails No Spam recognition #1202

Open 4024051 opened 1 year ago

4024051 commented 1 year ago

How can I avoid my customs tls email not be recognized as spam? I do have var off right now.

Dargazo commented 1 year ago

So, I actually just gained some experience with this topic recently. First: figure out why your emails are marked as spam.

  1. Go to a mail tester (I used: https://www.mailgenius.com/ which is free ) Copy the mail address there
  2. In ProjectSend: Go to 'Tools' -> 'Test email configuration'
  3. Paste the copied email address into the 'send to' box
  4. Optionally type a test message
  5. Press the 'Send test email' button
  6. Once the email is sent, go back to your mailtester of choice, and press the 'See your score' (in the case of mailgenius)
  7. Review all items listed.

For us, we switched over to SMTP, using our Office 365 mail server (i.e. NOT from our hosted webserver environment). Furthermore, we had to update our DNS records for several anti-spam related mechanisms (SPF, DKIM and DMARC, you'll see them in your mail score).

Another tip to help you troubleshoot your emails: See all metadata sent with your e-mail, by poping out an e-mail in Outlook (in my case) Then 'File' -> 'Properties' and review the 'Internet headers' section (Copy pasting into a Text editor helps a lot)

Hope this helps you one your way