Customer:
IF NEW CONTACT THEM - VIA EMAIL OR FACEBOOK.
Team gets notification via FaceBook, messenger and email.
Can see if in contacts - this is how they know if new or existing.
NON DIGITAL PROCESS KEEP NON DIGITAL?
The team follows a the RDA assessment sheet and then chooses who will be involve from the pool of volunteers.
Books a slot on Facebook TUESDAY OR SATURDAY, if not in contacts the team contacts the client for assessment New/Client Appointment >Team/Board will discuss?
Customer: IF NEW CONTACT THEM - VIA EMAIL OR FACEBOOK. Team gets notification via FaceBook, messenger and email. Can see if in contacts - this is how they know if new or existing.
NON DIGITAL PROCESS KEEP NON DIGITAL? The team follows a the RDA assessment sheet and then chooses who will be involve from the pool of volunteers.
Books a slot on Facebook TUESDAY OR SATURDAY, if not in contacts the team contacts the client for assessment New/Client Appointment >Team/Board will discuss?