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prometheus-pve / prometheus-pve-exporter

Exposes information gathered from Proxmox VE cluster for use by the Prometheus monitoring system
Apache License 2.0
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500 Internal Server Error 'module' object has no attribute 'urllib3' #17

Closed webguylearn closed 4 years ago

webguylearn commented 6 years ago

doing some test I see this below ( I removed my real IP)

curl http://127.0.0.1:9221/pve?module=default&target=(internalproxmoxip) [1] 21218 [root@internalproxmoxip home]# <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">

500 Internal Server Error

"

Internal Server Error

"

'module' object has no attribute 'urllib3'

to make sure I didn't have access issues I used root for testing

[root@secretservername home]# more pve.yml default: user: root password: mypassword verify_ssl: false

thanks any guidance

znerol commented 6 years ago

It looks like the exporter fails to find some of its dependencies. Did you follow a particular guide to install/run this project?

webguylearn commented 6 years ago

yes went step by step install the exporter on Prometheus using https://github.com/znerol/prometheus-pve-exporter

using centos07

sample

wget https://github.com/prometheus/prometheus/releases/download/v2.4.0/prometheus-2.4.0.linux-amd64.tar.gz 32 tar -xvzf prometheus-2.4.0.linux-amd64.tar.gz 33 mv prometheus-2.4.0.linux-amd64/ prometheus 34 useradd -m -s /bin/bash prometheus 35 mv prometheus /home/prometheus/ 36 cd /home/prometheus/ 37 chown -Rv prometheus. prometheus 38 cd /etc/systemd/system/ 39 vi prometheus.service 40 systemctl start prometheus 41 systemctl status prometheus 42 yum install python2-pip.noarch 43 pip install python-neutronclient 44 yum clean all 45 yum update 46 yum install gcc python-devel 47 pip install python-neutronclient 48 yum install https://s3-us-west-2.amazonaws.com/grafana-releases/release/grafana-5.2.4-1.x86_64.rpm 49 systemctl status firewalld 50 systemctl stop firewalld 51 systemctl status firewalld 52 systemctl start grafana-server 53 systemctl status grafana-server pip install prometheus-pve-exporter 56 cd /home 57 vi pve.yml 58 vi /home/prometheus/prometheus/prometheus.yml 59 history 60 systemctl restart prometheus 61 systemctl status prometheus 62 vi /home/prometheus/prometheus/prometheus.yml 63 pve_exporter 64 vi /home/prometheus/prometheus/prometheus.yml 65 systemctl status prometheus 66 systemctl restart prometheus

webguylearn commented 6 years ago

didnt know if this would give more info,

pip install prometheus-pve-exporter

Requirement already satisfied (use --upgrade to upgrade): prometheus-pve-exporter in /usr/lib/python2.7/site-packages Requirement already satisfied (use --upgrade to upgrade): prometheus-client>=0.0.11 in /usr/lib/python2.7/site-packages (from prometheus-pve-exporter) Requirement already satisfied (use --upgrade to upgrade): proxmoxer in /usr/lib/python2.7/site-packages (from prometheus-pve-exporter) Requirement already satisfied (use --upgrade to upgrade): Werkzeug in /usr/lib/python2.7/site-packages (from prometheus-pve-exporter) Requirement already satisfied (use --upgrade to upgrade): requests in /usr/lib/python2.7/site-packages (from prometheus-pve-exporter) Requirement already satisfied (use --upgrade to upgrade): pyyaml in /usr/lib64/python2.7/site-packages (from prometheus-pve-exporter) Requirement already satisfied (use --upgrade to upgrade): idna<2.8,>=2.5 in /usr/lib/python2.7/site-packages (from requests->prometheus-pve-exporter) Requirement already satisfied (use --upgrade to upgrade): chardet<3.1.0,>=3.0.2 in /usr/lib/python2.7/site-packages (from requests->prometheus-pve-exporter) Requirement already satisfied (use --upgrade to upgrade): urllib3<1.25,>=1.21.1 in /usr/lib/python2.7/site-packages (from requests->prometheus-pve-exporter) Requirement already satisfied (use --upgrade to upgrade): certifi>=2017.4.17 in /usr/lib/python2.7/site-packages (from requests->prometheus-pve-exporter)

znerol commented 6 years ago

Requirement already satisfied (use --upgrade to upgrade): urllib3<1.25,>=1.21.1 in /usr/lib/python2.7/site-packages (from requests->prometheus-pve-exporter)

Looks like this is installed properly. How do you launch prometheus-pve-exporter?

webguylearn commented 6 years ago

2 ways sometimes I run pve_exporterter pve.yml to watch for the 500 error. Or I can use my service

systemctl start prometheus-pve-exporter.service

[Unit] Description=Prometheus exporter for Proxmox VE Documentation=https://github.com/znerol/prometheus-pve-exporter

[Service] Restart=always User=prometheus ExecStart=/usr/bin/pve_exporter /home/pve.yml

[Install] WantedBy=multi-user.target

znerol commented 6 years ago

Can you please post the contents of /usr/bin/pve_exporter

webguylearn commented 6 years ago

[root@alaldprometest ~]# more /usr/bin/pve_exporter

!/usr/bin/python2

-- coding: utf-8 --

import re import sys

from pve_exporter.cli import main

if name == 'main': sys.argv[0] = re.sub(r'(-script.pyw|.exe)?$', '', sys.argv[0]) sys.exit(main())

webguylearn commented 6 years ago

ls /usr/bin/python* /usr/bin/python /usr/bin/python2 /usr/bin/python2.7

znerol commented 6 years ago

Regrettably I'm out of ideas right now. It looks like everything is in place I have no idea why python fails to load that library.

webguylearn commented 6 years ago

ok at-least thats something , let me do more digging. Wasn't sure where the issue might be. Let you know if I find something. thanks mate !!

znerol commented 4 years ago

Closing this due to lack of activity.

martijncassels commented 4 years ago

doing some test I see this below ( I removed my real IP)

curl http://127.0.0.1:9221/pve?module=default&target=(internalproxmoxip) [1] 21218 [root@internalproxmoxip home]#

500 Internal Server Error " # Internal Server Error " 'module' object has no attribute 'urllib3' * job_name: 'pve' static_configs: * targets: * internalproxmoxip # Proxmox VE node with PVE exporter. metrics_path: /pve params: module: [default] relabel_configs: * source_labels: [**address**] target_label: __param_target * source_labels: [__param_target] target_label: instance * target_label: **address** replacement: 127.0.0.1:9221 # PVE exporter. to make sure I didn't have access issues I used root for testing [root@secretservername home]# more pve.yml default: user: root password: mypassword verify_ssl: false thanks any guidance

use the user like PVE uses it in the GUI. In my case it was: root@pam

znerol commented 4 years ago

Thanks @martijncassels for the details. Which python version are you using?

python --version

or if you run python3 (which is recommended anyway):

python3 --version
znerol commented 4 years ago

Closing this due to lack of activity.