MSTeams integration severity not recognized

[rgarcia89]

What did you do? With the former Prom2Teams integration I was using, Microsoft Teams was showing a orange bar for severity = warning and a red bar for severity = critical. This is not working with the Alertmanager MSTeams integration.

What did you expect to see? Severity warning in prom2teams

What did you see instead? Under which circumstances? Severity warning in Alertmanager MSTeams integration

Environment kube-prometheus

• Alertmanager version: v0.26.0

• Prometheus version: v2.47.2

• Alertmanager configuration file:

  ...
  receivers:
  - name: "ap-teams"
    msteamsConfigs:
      - title: ""
        text: ""
        webhookUrl:
          name: msteams-config
          key: url
        sendResolved: true
  ...

[grobinson-grafana]

Hi! 👋 Alertmanager does not have severities as such, in most cases severity is just another label. I suspect Prom2Teams might have taken a more opinionated position and interpreted labels called severity to change the color?

[rgarcia89]

Hi @grobinson-grafana true story. I just checked the prom2teams MessageCard template. They do indeed use the severity to change the color https://github.com/idealista/prom2teams/blob/baba8616a645fa8aa22bd8db7a3085cb2c3e85c8/prom2teams/resources/templates/teams.j2#L14