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propublica / facebook-political-ads

Monitoring Facebook Political Ads
MIT License
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Notifications glitchy closing while browsing pull-down list #84

Closed scootermannn closed 5 years ago

scootermannn commented 6 years ago

Could not use with notifications list keeps resetting and closing

jeremybmerrill commented 6 years ago

@scootermannn

I’m sorry that you experienced this issue.

I believe we’ve figured out how to fix it, however. Visit Facebook and “hard refresh” the Facebook page by pressing, all at the same time, Ctrl-Shift-R on Windows; Command-Shift-R on a Mac. Then you can reinstall/reenable the extension (or you can reinstall it first, it doesn’t matter the order.)

Not quite sure exactly why this is happening, but it's only to a small percentage of our users. (And not to me, so hard to debug!) But in any case, it's been reported by multiple people that the hard-refresh technique described above fixes it.

jeremybmerrill commented 5 years ago

I htink this is fixed! https://github.com/propublica/facebook-political-ads/issues/87