prusa3d / Prusa-Firmware-Buddy

Firmware for the Original Prusa MINI, Original Prusa MK4 and the Original Prusa XL 3D printers by Prusa Research.
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[BUG] cannot swap the filament after a filament runout event and cooldown happens #3370

Closed metebalci closed 4 months ago

metebalci commented 1 year ago

Printer type - [MK3.9]

Printer firmware version - [5.0.0]

Original or Custom firmware - [Original]

Optional upgrades - [None]

USB drive or USB/Octoprint USB drive

Describe the bug When filament is runout yesterday, I did not hear the beep and the printer went idle (the hotend cooled down). When I realized this ~an hour later, I saw the runout filament piece is unloaded and it was saying change the filament etc. I removed it, and tried to load a new one. However, it was always saying remove the filament, and looked like it did not detect I removed the old one and trying to load the new one. The filament sensor does not have a problem, I am using it all the time, never had an issue. Inserting (pushing inside) or removing (pulling out) the filament did not change anything, it looked like either the filament sensor was not working (which is not correct electrically) or the software was stucked at something and could not process the information from the sensor.

How to reproduce I did not reproduce it but a filament runout could be triggered, and then wait for printer to go idle, hotend to cool down. Then, try to load a new filament.

Expected behavior It should be possible to swap the filament after a filament runout event.

G-code I did not keep the g-code file but it was a g-code produced by PrusaSlicer (2.6.1) from a model published in printables, nothing unusal.

Crash dump file None

Video I did not take a video unfortunately.

RichiH commented 1 year ago

Confirming the same issue for 5.1.0-alpha2 on the Prusa XL.

RichiH commented 1 year ago

Addendum: It started heating the nozzle the second I pressed the "not idle any more" dialogue, but still tried to unload the filament while cooled off.

Sdee619 commented 12 months ago

Same issue with the filament runout sensor not triggering when doing a filament swap

github-actions[bot] commented 4 months ago

This issue has been flagged as stale because it has been open for 60 days with no activity. The issue will be closed in 7 days unless someone removes the "stale" label or adds a comment.

github-actions[bot] commented 4 months ago

This issue has been closed due to lack of recent activity. Please consider opening a new one if needed.