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prusa3d / Prusa-Firmware-Buddy

Firmware for the Original Prusa MINI, Original Prusa MK4 and the Original Prusa XL 3D printers by Prusa Research.
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[BUG] XL just stoped moving/printing #3394

Closed Dorito203 closed 3 weeks ago

Dorito203 commented 11 months ago

Printer type XL Multi Tool

Printer firmware version Firmware 4.7.2 Bootloader 2.0.8

Original or Custom firmware Original

USB drive or USB/Octoprint USB drive

Describe the bug The printer simply stopped at 96% and didn't move any more. The temperatures were still set. The remaining print time read N/A. I pressed pause print, it did, then I resumed printing, it moved back to the model and immediately paused printing again. I tried this two or three times and then stopped the print since the model was almost done anyway. The error has not reappeared since then. I don't know if this could possibly be the same error as this one: https://github.com/prusa3d/Prusa-Firmware-Buddy/issues/3378

How to reproduce I don't know if the printer would repeat this error with the gcode.

G-code fehlerhaftTeller Tief_0.6n_0.35mm_PLA_XL_7h22m.gcode.zip

Crash dump file No crash dump file

Video 20231018_234359.zip

rcmaniac25 commented 11 months ago

Myself and some others have had this issue. I hit it on my XL single tool. Luckily, it happened like 4h into a 49h print... but still was not happy. Support asked if it happened again once reprinted... has not happened since that one time. I don't remember which firmware I had at the time. Was stock, not alpha.

jeffyl commented 11 months ago

I just got my 5-toolhead XL and have been somewhat consistently having this problem with the same unable to resume printing. In my latest attempt I was able to resume the print by removing the USB drive and plugging it back in before attempting to resume.

JeremiahGillis commented 10 months ago

I've had this same issue with 5.1.0-alpha2. I've had my stop right when the nozzle is touching the bed, and also when the nozzle was over the model touching it. I had to cut away the oozing before continuing the print.

image

I paused the print, then restarted, and got USB drive or file error, ..., so I pulled the flash drive out, inserted the flash drive, then was able to resume the print. I was used the included Prusa branded flash drive.

tg73 commented 7 months ago

I'm seeing a single hang of 20-30 seconds a few seconds into the first layer. I've seen it twice now. It gets going again of its own accord. No unusual messages on the display.

github-actions[bot] commented 4 months ago

This issue has been flagged as stale because it has been open for 60 days with no activity. The issue will be closed in 7 days unless someone removes the "stale" label or adds a comment.

tg73 commented 4 months ago

Waiting for Prusa to respond.

github-actions[bot] commented 1 month ago

Thank you for your contribution to our project. This issue has not received any updates for 60 days and may be considered "stale." If this issue is still important to you, please add an update within the next 7 days to keep it open. Administrators can manually reopen the issue if necessary.

tg73 commented 1 month ago

Waiting for Prusa to respond.

Prusa-Support commented 4 weeks ago

Thanks for your feedback.

This issue may have multiple causes so it is probably related to the existing issues https://github.com/prusa3d/Prusa-Firmware-Buddy/issues/3156 and https://github.com/prusa3d/Prusa-Firmware-Buddy/issues/3378, duplicated by https://github.com/prusa3d/Prusa-Firmware-Buddy/issues/3664, and again related to later issues https://github.com/prusa3d/Prusa-Firmware-Buddy/issues/3682 and https://github.com/prusa3d/Prusa-Firmware-Buddy/issues/3983 which dragged more attention from the community.

In other words, this issue may be observed from several perspectives but may potentially have something to do with data flow & clog to various extents, and I recommend giving the other issues a read. A common element in all of these cases is for sure their erratic nature, which makes them hardly reproducible (if reproducible at all) and difficult to work with. However, data flow optimization takes place every few firmware releases following a natural course of firmware optimization, carried side by side with several other firmware improvements and new feature implementations. In other words, a lot of progress has been made but this is a perpetual work of optimization.

We got several reports from different perspectives but generally, these remain sporadical episodes affecting a relatively small percentage of printers (and prints).

Would these episodes occur so frequently as to have a significant impact on your regular printing workflow, please...

Michele Moramarco Prusa Research

CZDanol commented 3 weeks ago

We've just released a 6.2.0-alpha1 FW which hopefully fixes the USB errors. If there are new problems, please create a new issue.

Closing this one, because it contains reports from quite old firmwares.