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prusa3d / Prusa-Firmware-Buddy

Firmware for the Original Prusa MINI, Original Prusa MK4 and the Original Prusa XL 3D printers by Prusa Research.
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[BUG] XL 5T Printer gets stuck in wait for Connect connection and pauses print #3965

Open petternilsen opened 1 month ago

petternilsen commented 1 month ago

Printer type XL

Printer firmware version - [e.g. 4.0.5, ...] 6.0.0 RC3

Original or Custom firmware - [Original/Custom] Original

Optional upgrades - [e.g. Filament Runout Sensor]

USB drive or USB/Octoprint I print via Prusa Connect.

Describe the bug The printer apparently got a temporary network error while connected to Connect, showed an error about the USB, then never continued printing the remaining of the model.

How to reproduce Not sure, but perhaps disconnect the network while it's printing from Connect, then reconnect and see if the printer is able to continue.

Expected behavior Printer should be able to continue printing when the network is up again. See also https://connect.prusa3d.com/printer/00339b14-b4bc-4137-b900-d47a96912430/jobs/4 for the exact job, if that is useful.

G-code Please attach the G-code you had trouble with. This will make it easier for us to replicate the error.

Crash dump file Please send the crash dump file to Prusa by emailing it to reports@prusa3d.com. Sharing this file is important and helps us investigate the bug.

Do not share the file publicly, as the crash dump contains a raw snapshot of the printer's memory and may include unencrypted sensitive information. 20240429_221856092_iOS

Video Please attach a video. It usually helps to solve the problem. sonic_0.4n_0.2mm_PLA,PLA,PLA,PLA,PLA_XLIS_10h25m.bgcode.zip

petternilsen commented 2 weeks ago

The print never resumes as the printer is unable to re-connect to connect. The only way to not lose a many hours print seems to be to power cycle the printer, then it seems to pick up again when the USB failed.