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prusa3d / Prusa-Firmware-Buddy

Firmware for the Original Prusa MINI, Original Prusa MK4 and the Original Prusa XL 3D printers by Prusa Research.
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[BUG] Prusa Connect Status Error - Refused #4200

Open kayblasto55 opened 2 months ago

kayblasto55 commented 2 months ago

Printer model

Prusa XL 5 Tool

Firmware version

6.20-alpha1

Upgrades and modifications

None

Printing from...

Prusa Connect

Describe the bug

after update Prusa connect says OFFLINE, on the XL under setting for Prusa Connect Status "Error" and under error "Refused".

How to reproduce

Update to 6.20-alpha1 and refuses to connect to Prusa Connect

Expected behavior

No response

Files

No response

murk-sy commented 2 months ago

This may be unrelated, but symptoms are similar to what I had at some point

Are you using wireless or wired connection? Did you ever use one and then just the other (for example: first used wireless and then ran a cable and now using wired)?

kayblasto55 commented 2 months ago

Using wireless, never have used wired. Prusa Connect was working, did the update and it stopped working, downgraded to 6.1.3 works. I updated again and stopped working so I downgraded again and works again all I have done is the update haven’t messed with any setting.

stigsknudsen commented 2 months ago

I have the exact same issue.

VibroAxe commented 2 months ago

I also have this issue, tried toggling wifi/eth/wifi to get it to reconnect and now 6.2 wont connect either

EightBitAlex commented 2 months ago

Having the same issue on this firmware. Tried a lot of things. I eventually downgraded to 6.1.2. and that connected and worked right away.

816-80085 commented 2 months ago

Had same issue since upgrading to 6.2 alpha on 5h xl using wifi. cannot use connect - I reverted to 6.1.3 and connect works again

danopernis commented 2 months ago

This might be a problem with Prusa Connect and this might be a problem with Wi-Fi. It is hard to tell based on the info in this issue. It would help if you could try reproducing this on Ethernet. It would also help if your reports would include the printer model.

r3Fuze commented 2 months ago

Everything works as expected when using Ethernet.

When using Wi-Fi the network status is either No AP or Link down, so I believe it's a Wi-Fi issue, and not related to Prusa Connect.

Printer model: Prusa XL (5T)

fliedlr commented 2 months ago

using WIFI only upgraded from 6.1.3 to 6.2.alpha1 same issue refused connection to Prusa XL and prusa connect where as my MK4S and MK3.5 have stable connection also using the same Wifi. After downgrade to 6.1.3. all stable connection again. Printer XL 5T Mk4S ( 6.2 alpha1) , MK3.5( 6.1.3), Mini