Orange screen of death "malloc out of memory" error

sbierly commented 1 year ago

The printer has been on for several days. One week old. Firmware up to date as of days ago. I did a drag and drop of a 5MB Gcode file, and the printer immediately began the error tone and orange screen. Accepted it's offer to reset, dragged again, and it is now printing.

While I'm here--please find a more elegant secure login solution, having to manually enter the token every time is rather barbaric and confusing. Also we should be able to name each printer and clearly see that on each web page, currently you have to do an IP address correlation to make sure you have the right printer.

ondratu commented 1 year ago

Hi, please, could you tell us what kind of printer do you report that issue? And which firmware do you have on it.

sbierly commented 1 year ago

Brand new Mini+, latest firmware FIRMWARE 4.4.1 --Scott

On Fri, Apr 28, 2023 at 7:08 AM Ondřej Tůma @.***> wrote:

Hi, please, could you tell us what kind of printer do you report that issue? And which firmware do you have on it.

— Reply to this email directly, view it on GitHub https://github.com/prusa3d/Prusa-Link-Web/issues/392#issuecomment-1527400550, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACSSVRD6SH2XSKGN6CVXAY3XDOQLVANCNFSM6AAAAAAXDHQKSE . You are receiving this because you authored the thread.Message ID: @.***>

sbierly commented 1 year ago

Oh wow, by coincidence it just did it again (only the second time). This time, completely different:

Mini+ FIRMWARE 4.4.1 has been up for days, perhaps even a week
I had used Prusalink to upload several times in that uptime without issue, other than the other bug I reported where you can't remote print due to not being at the machine home screen
I have also printed locally many times without incident, the thumb drive came and went several times
I tried to print, for the 3rd time in a row, a single small job with one small item (45 min print)
This time, immediately upon locally hitting "print", it triggered the orange screen, "malloc out of memory, click here to restart machine", something to that effect.

Nothing like this has ever happened before, so it seems like a firmware bug, possibly due to 4.4.1, more likely due to using Prusalink --Scott

On Fri, Apr 28, 2023 at 5:53 PM Scott Bierly @.***> wrote:

Brand new Mini+, latest firmware FIRMWARE 4.4.1 --Scott

On Fri, Apr 28, 2023 at 7:08 AM Ondřej Tůma @.***> wrote:

Hi, please, could you tell us what kind of printer do you report that issue? And which firmware do you have on it.

— Reply to this email directly, view it on GitHub https://github.com/prusa3d/Prusa-Link-Web/issues/392#issuecomment-1527400550, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACSSVRD6SH2XSKGN6CVXAY3XDOQLVANCNFSM6AAAAAAXDHQKSE . You are receiving this because you authored the thread.Message ID: @.***>

sbierly commented 1 year ago

This bug is getting annoying. I have yet a different case to report. This time:

The machine had just been powered on
I started a known good job from SD card (the card was already inserted and untouched)
I watched it start and left
An hour later, I heard screeching from the basement, and investigating found the orange "malloc out of memory" screen again and constant tone
At this point I remembered that some time earlier I had gone to my Prusalink tab to check the progress of the print, and it would not load the web page
Hard to know what is cause and effect, but either nothing more than the installation and enabling of the wifi card can cause this, or a web connection to Prusalink can cause this, in the middle of a print with no other complications.

Very frustrating, wasted a couple hours and some expensive TPE filament. Capabilities should not be released from Beta when they are in such a shabby state. --Scott

On Fri, Apr 28, 2023 at 7:19 PM Scott Bierly @.***> wrote:

Oh wow, by coincidence it just did it again (only the second time). This time, completely different:

Mini+ FIRMWARE 4.4.1 has been up for days, perhaps even a week

I had used Prusalink to upload several times in that uptime without issue, other than the other bug I reported where you can't remote print due to not being at the machine home screen

I have also printed locally many times without incident, the thumb drive came and went several times

I tried to print, for the 3rd time in a row, a single small job with one small item (45 min print)

This time, immediately upon locally hitting "print", it triggered the orange screen, "malloc out of memory, click here to restart machine", something to that effect.

Nothing like this has ever happened before, so it seems like a firmware bug, possibly due to 4.4.1, more likely due to using Prusalink --Scott

On Fri, Apr 28, 2023 at 5:53 PM Scott Bierly @.***> wrote:

Brand new Mini+, latest firmware FIRMWARE 4.4.1 --Scott

On Fri, Apr 28, 2023 at 7:08 AM Ondřej Tůma @.***> wrote:

Hi, please, could you tell us what kind of printer do you report that issue? And which firmware do you have on it.

— Reply to this email directly, view it on GitHub https://github.com/prusa3d/Prusa-Link-Web/issues/392#issuecomment-1527400550, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACSSVRD6SH2XSKGN6CVXAY3XDOQLVANCNFSM6AAAAAAXDHQKSE . You are receiving this because you authored the thread.Message ID: @.***>

leon-matthews commented 1 year ago

I've been hoping for a firmware update for a while as I get this same error every week or so on my Mini+, shipped mid-Jan 2023, running firmware version 4.4.1.

Doesn't seem to have a pattern to it, so I guess you've just got a memory leak somewhere that takes a few days of work to accumulate. My usage pattern might be a clue: I do use PrusaLink over LAN to upload all of my models, and I keep the printer turned on 24/7. Hope this helps!

prusa3d / Prusa-Link-Web

Orange screen of death "malloc out of memory" error #392