search

prusa3d / PrusaSlicer

G-code generator for 3D printers (RepRap, Makerbot, Ultimaker etc.)
https://www.prusa3d.com/prusaslicer/
GNU Affero General Public License v3.0
7.63k stars 1.92k forks source link

App Crashed while generating G-Code #12608

Open miko671995 opened 4 months ago

miko671995 commented 4 months ago

Description of the bug

Hello. Im actally fighting agains the problem that prusaslicer suddenly making my windows crashing.

Project file & How to reproduce

My observations: 1.Large Files are doing this issue. 2.It happens mostly in 90 of process slicing (generating G-code) 3.Screen will stay white with windows circle loading and app crashed. After i open task manager to forcely close it windows CRASHED.

  1. I attached windows crash file. maybe it will help you.

Im not able to do a screenshot because after it happends my windows will freeze and i have to reboot my PC. Prusareport.zip

Checklist of files included above

Version of PrusaSlicer

Version 2.7.4+win64

Operating system

Windows 10 Home 22H2

Printer model

I3 MK3.5+

Jan-Soustruznik commented 4 months ago

Hello, @miko671995 , Thank you for your report, but we cannot reproduce crash with your attached 3MF file. Could you share some more info, example: 1. HW spec of your PC? 2. it starts in 2.7.4? 3. what apps runs with PS on PC together during crash? 4. did you have open more instances of the PS? Thank you, have a nice day

miko671995 commented 4 months ago

Hello. The only thing what is happening as far as i catched is that its doing from version 2.7.2. I was printing lithophanes with bigger resolution so files was big enough. It is doing really randomly. But good to mention is that First time that im slicing i sucessfully get Gcode but if i wanted to change any parameter like the infill or what ever on second slicing app crashed (whole windows)
DxDiag.txt there is list of my HW from DXDIAG. Maybe im thinking about issue coused by driver compatilibity. could i do something to help you debugging this behaviour. I think its doing only on my PC Clean install was not worth it. Now i did a screenshot but after this the only thing i could do is opening task manager and after i click on processes instantly my PC crash

Jan-Soustruznik commented 4 months ago

Hello, @miko671995 , Could you check if you some some HW issue, example with HDD or RAM. Where the PC completly crash, that may be HW issue that not depend on the software or drivers.

miko671995 commented 4 months ago

I tested all of my hw with stress test. Strange behaviour is that this problem occurs only with lithophanes.