prusa3d / PrusaSlicer

G-code generator for 3D printers (RepRap, Makerbot, Ultimaker etc.)
https://www.prusa3d.com/prusaslicer/
GNU Affero General Public License v3.0
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Failed to Load image (from temp drive) - [Resolved] - logged account out of Prusaslicer #12860

Closed FoldZero closed 4 months ago

FoldZero commented 4 months ago

Description of the bug

image

image

Happened straight away on first launch adn subsequant launches.. Installed PrusaSlicer-2.8.0-alpha5+win64-202406142204

Project file & How to reproduce

no project related Failed to load image from file "C:\Users\X\AppData\Local\Temp\prusaslicer-avatar-10681608104833421399.png". 23:36:34: This is not a PNG file. 23:36:34: Failed to load image from file "C:\Users\X\AppData\Local\Temp\prusaslicer-avatar-10681608104833421399.png". 23:36:34: This is not a PNG file. 23:36:34: Failed to load image from file "C:\Users\X\AppData\Local\Temp\prusaslicer-avatar-10681608104833421399.png".

Checklist of files included above

Version of PrusaSlicer

PrusaSlicer-2.8.0-alpha5+win64-202406142204

Operating system

Win 10 latest

Printer model

cr6

Jan-Soustruznik commented 4 months ago

Hello, @FoldZero Could you share your avatar, please? We need it for investigate.

FallenGameR commented 4 months ago

I have the same bug in 2.8 release. Tried to resave the avatar file with different programs, the error stays the same - it can't read the png file. Attaching the avatar file. prusaslicer-avatar-5560774625658756674

lukasmatena commented 4 months ago

Thanks. We managed to find and fix the problem. It was not in PrusaSlicer, but on the server side. The fix was already deployed, so this issue should no longer show in any PrusaSlicer version.

Avatars from Prusa Account showed correctly, the problem appeared when avatar from Google account was used.

Can you guys confirm that the issue really disappeared?

lukasmatena commented 4 months ago

Closing. The fix was confirmed in many of the duplicates.