Prusa Connect tab is still completely empty

prusa3d / PrusaSlicer

G-code generator for 3D printers (RepRap, Makerbot, Ultimaker etc.)

https://www.prusa3d.com/prusaslicer/

GNU Affero General Public License v3.0

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Prusa Connect tab is still completely empty #13374

Open Kaelum opened 2 months ago

Kaelum commented 2 months ago

Description of the bug

I just upgraded to Version 2.8.1-rc1+win64 from the 2.8.0 release, and there is no difference in the Prusa Connect tab.

Project file & How to reproduce

No project file, just open PrusaSlicer and click on the Prusa Connect tab. Here is a screenshot of the tab:

This tab has never worked for me, so the issue reported in the Change Log does not apply to me, as it states that the issue only occurs after the tab has been opened for some time.

UPDATE: After several minutes on the tab, the following is displayed:

Checklist of files included above

[ ] Project file
[X] Screenshot

Version of PrusaSlicer

Version 2.8.1-rc1+win64

Operating system

Windows 10

Printer model

N/A

bkerler commented 2 months ago

Same issue with 2.8.1 and linux (ubuntu 24.01) with latest 6.2.0-alpha1+8672 firmware and using appimage. No connect and no "send to printer" working anymore. Using 2.8.0, everything works as expected and printer can be seen.

bkerler commented 2 months ago

image (1) When I log out of the Account, I can't even login back, login screen is empty.

bkerler commented 2 months ago

Note: I used appimage. Using flatpak, I have the issues on both 2.8.0 and 2.8.1.

bkerler commented 2 months ago

Double of issue ##12969. Quickfix is: start with WEBKIT_DISABLE_COMPOSITING_MODE=1

Kaelum commented 2 months ago

Double of issue ##12969. Quickfix is: start with WEBKIT_DISABLE_COMPOSITING_MODE=1

The issues may be somewhat similar, but my observation of the Prusa Connect tab has never changed since it was first introduced, other than the new clickable icon in the bottom right. The page has never displayed anything other than a blank white page, which would eventually change to Connection Failed message after some time.