prusa3d / PrusaSlicer

G-code generator for 3D printers (RepRap, Makerbot, Ultimaker etc.)
https://www.prusa3d.com/prusaslicer/
GNU Affero General Public License v3.0
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Prusa Slicer 2.8.1 crashing on startup under Windows 10 #13475

Open Herrcookiekiller opened 1 month ago

Herrcookiekiller commented 1 month ago

Description of the bug

When starting Prusa Slicer 2.8.1 it shows the startup splash image, but then goes unresponsive and crashes. Prusa Slicer 2.8.0 worked fine for months now, but i decided to update and cant get it to work now.

grafik

I already did a complete reinstall. I already tried starting as admin. I already restarted my computer.

Here is the Windows Event Report

- System 

  - Provider 

   [ Name]  Application Error 

  - EventID 1000 

   [ Qualifiers]  0 

   Version 0 

   Level 2 

   Task 100 

   Opcode 0 

   Keywords 0x80000000000000 

  - TimeCreated 

   [ SystemTime]  2024-10-09T12:17:49.1319570Z 

   EventRecordID 16469 

   Correlation 

  - Execution 

   [ ProcessID]  0 
   [ ThreadID]  0 

   Channel Application 

   Computer DESKTOP-409IOVA 

   Security 

- EventData 

   prusa-slicer.exe 
   2.8.1.0 
   66eaddda 
   EmbeddedBrowserWebView.dll 
   121.0.2277.83 
   65b1bfd9 
   80000003 
   00000000003450d0 
   25a4 
   01db1a4540633993 
   C:\Program Files\Prusa3D\PrusaSlicer\prusa-slicer.exe 
   C:\Program Files (x86)\Microsoft\EdgeWebView\Application\121.0.2277.83\EBWebView\x64\EmbeddedBrowserWebView.dll 
   28340ac2-f4e7-4b2a-9fd7-4c6fab5b8c0b 

Project file & How to reproduce

Open Prusa Slicer 2.8.1 under Windows 10 Pro 22H2

Checklist of files included above

Version of PrusaSlicer

2.8.1.0

Operating system

Windows 10 Pro 22H2

Printer model

MK4S

derelictjet commented 1 month ago

I have this same issue since about a week ago (I think there may have been a windows update?). It's not just 2.8.1 either. I tried downloading a copy of 2.8.0 and it crashes on startup too.

Herrcookiekiller commented 1 month ago

I have this same issue since about a week ago (I think there may have been a windows update?). It's not just 2.8.1 either. I tried downloading a copy of 2.8.0 and it crashes on startup too.

I uninstalled 2.8.1, then reinstalled the latest 2.8.0 and the 2.8.0 version didnt crash for me. I also havent done any windows updates since i installed 2.8.0.

It honestly feels like the devs dont care, from what i can tell it appears to be an Edge problem, since i have completely uninstalled and removed every last bit of Microsoft's Edge and the Windows Event Error says something about "EmbeddedBrowserWebView.dll "