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prusa3d / PrusaSlicer

G-code generator for 3D printers (RepRap, Makerbot, Ultimaker etc.)
https://www.prusa3d.com/prusaslicer/
GNU Affero General Public License v3.0
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MacOS crash after wakeup from hibernation #7645

Open Jeggo65 opened 2 years ago

Jeggo65 commented 2 years ago

Version

2.4.0+x64-202112211607

Operating system type + version

macOS 12.0.1 (Build 21A559)

3D printer brand / version + firmware version (if known)

MK3S latest firmware

Behavior

Crashed after each hibernation of macOS. Happens every time. Latest 2.3.x was OK. Behaviour is there since first alpha version of 2.4.x

Project File (.3MF) where problem occurs

Not relevant. Happens also without any project.

bubnikv commented 2 years ago

Anyone else experiences the crash on OSX on dehibernation?

dennyhollick commented 2 years ago

I am experiencing this exact behaviour. Repeatable 100% of the time.

Process:               PrusaSlicer [44738]
Path:                  /private/var/folders/*/PrusaSlicer.app/Contents/MacOS/PrusaSlicer
Identifier:            com.prusa3d.slic3r/
Version:               PrusaSlicer PrusaSlicer-2.4.0+x64-202112211607 (PrusaSlicer-2.4.0+x64-202112211607)
Code Type:             ARM-64 (Native)
Parent Process:        ??? [1]
Responsible:           PrusaSlicer [44738]

Date/Time:             2022-01-17 00:43:29.582 -0800
OS Version:            macOS 11.6 (20G165)
Report Version:        12

Sleep/Wake UUID:       2DAA548C-9B57-4373-A888-BE25B7E650CF

Time Awake Since Boot: 120000 seconds
Time Since Wake:       49 seconds

System Integrity Protection: enabled

Notes:                 Translocated Process

Crashed Thread:        0  slic3r_main  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

Thread 0 Crashed:: slic3r_main  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib          0x0000000197720e68 __pthread_kill + 8
1   libsystem_pthread.dylib         0x000000019775343c pthread_kill + 292
2   libsystem_c.dylib               0x000000019769b454 abort + 124
3   com.prusa3d.slic3r/             0x000000010204177c wxAbort() + 12
4   com.prusa3d.slic3r/             0x00000001020d6a30 wxEvtHandler::WXConsumeException() + 192
5   com.prusa3d.slic3r/             0x00000001020d6944 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 44
6   com.prusa3d.slic3r/             0x000000010201531c -[wxNonOwnedWindowController windowDidChangeBackingProperties:] + 400
7   com.apple.CoreFoundation        0x0000000197845f08 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 28
8   com.apple.CoreFoundation        0x00000001978e7e5c ___CFXRegistrationPost_block_invoke + 52
9   com.apple.CoreFoundation        0x00000001978e7dc8 _CFXRegistrationPost + 456
10  com.apple.CoreFoundation        0x00000001978149d8 _CFXNotificationPost + 720
11  com.apple.Foundation            0x00000001985a03c0 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
12  com.apple.AppKit                0x000000019a8e8b90 -[NSWindow _postWindowDidChangeBackingPropertiesAndDisplayWindowForPreviousBackingScaleFactor:previousColorSpace:] + 212
13  com.apple.AppKit                0x000000019a283208 __67-[NSWindow _updateSettingsSendingScreenChangeNotificationToScreen:]_block_invoke + 572
14  com.apple.AppKit                0x000000019a094cf4 NSPerformVisuallyAtomicChange + 140
15  com.apple.AppKit                0x000000019a282fc0 -[NSWindow _updateSettingsSendingScreenChangeNotificationToScreen:] + 96
16  com.apple.AppKit                0x000000019a0966cc -[NSWindow _setFrameCommon:display:fromServer:] + 2144
17  com.apple.AppKit                0x000000019a3e6694 -[NSWindow _adjustWindowToScreen] + 1188
18  com.apple.AppKit                0x000000019a40da1c -[NSWindow _displayChangedSoAdjustWindows:] + 116
19  com.apple.AppKit                0x000000019ab6f950 ___NSApplicationPerformScreenInvalidationReactions_block_invoke + 108
20  com.apple.AppKit                0x000000019a03b918 -[NSApplication enumerateWindowsWithOptions:usingBlock:] + 292
21  com.apple.AppKit                0x000000019ab6f3cc ___NSApplicationReactToScreenInvalidation_block_invoke + 640
22  com.apple.AppKit                0x000000019ab6eed0 _NSApplicationReactToScreenInvalidation + 300
23  com.apple.AppKit                0x000000019ab6f0c4 -[NSApplication(ScreenHandling) _reactToDisplayChanges:] + 396
24  com.apple.AppKit                0x000000019a72e1ec _NSCGSDisplayConfigurationUpdateAndInvokeObservers + 456
25  com.apple.AppKit                0x000000019a72e590 _NSCGSDisplayConfigurationDidReconfigureNotificationHandler + 328
26  com.apple.SkyLight              0x000000019c0288cc (anonymous namespace)::notify_datagram_handler(unsigned int, CGSDatagramType, void*, unsigned long, void*) + 916
27  com.apple.SkyLight              0x000000019c2ce1d4 CGSDatagramReadStream::dispatchMainQueueDatagrams() + 228
28  com.apple.SkyLight              0x000000019c2ce0d0 invocation function for block in CGSDatagramReadStream::mainQueueWakeup() + 28
29  libdispatch.dylib               0x00000001975a2128 _dispatch_call_block_and_release + 32
30  libdispatch.dylib               0x00000001975a3ec0 _dispatch_client_callout + 20
31  libdispatch.dylib               0x00000001975b2314 _dispatch_main_queue_callback_4CF + 884
32  com.apple.CoreFoundation        0x00000001978918e8 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
33  com.apple.CoreFoundation        0x00000001978502fc __CFRunLoopRun + 2524
34  com.apple.CoreFoundation        0x000000019784f1a8 CFRunLoopRunSpecific + 600
35  com.apple.HIToolbox             0x000000019f774b40 RunCurrentEventLoopInMode + 292
36  com.apple.HIToolbox             0x000000019f7748b4 ReceiveNextEventCommon + 552
37  com.apple.HIToolbox             0x000000019f774674 _BlockUntilNextEventMatchingListInModeWithFilter + 72
38  com.apple.AppKit                0x000000019a041660 _DPSNextEvent + 836
39  com.apple.AppKit                0x000000019a040000 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1292
40  com.apple.AppKit                0x000000019a031e4c -[NSApplication run] + 596
41  com.prusa3d.slic3r/             0x000000010200b92c wxGUIEventLoop::OSXDoRun() + 160
42  com.prusa3d.slic3r/             0x00000001020defac wxCFEventLoop::DoRun() + 40
43  com.prusa3d.slic3r/             0x0000000102063f3c wxEventLoopBase::Run() + 112
44  com.prusa3d.slic3r/             0x00000001020402c4 wxAppConsoleBase::MainLoop() + 120
45  com.prusa3d.slic3r/             0x0000000101fd4a3c wxApp::OnRun() + 36
46  com.prusa3d.slic3r/             0x000000010208e44c wxEntry(int&, wchar_t**) + 148
47  com.prusa3d.slic3r/             0x00000001014c73b4 Slic3r::GUI::GUI_Run(Slic3r::GUI::GUI_InitParams&) + 292
48  com.prusa3d.slic3r/             0x0000000100dc9adc Slic3r::CLI::run(int, char**) + 16348
49  com.prusa3d.slic3r/             0x0000000100dce270 main + 204
50  libdyld.dylib                   0x0000000197771430 start + 4
bubnikv commented 2 years ago

@dennyhollick Was 2.3.3 OK for you as well?

kocikdav commented 2 years ago

Hello @dennyhollick @Jeggo65. Do you have external monitor connected? Unfortunately we are not able to reproduce this crash. Is there some special Energy Saver settings in System Preferences or any other non-default thing? From crash dump I'm guessing that WindowDidChangeBackingProperties could mean that Slicer window changed position from non-retina to retina display or otherwise during (de)hibernation.

Jeggo65 commented 2 years ago

As it is a Mac Mini I use an external monitor. I did not made any changes to the energy saving settings. At the moment the problem seems to be gone. I am not aware of installing any kind of Apple updates.

dennyhollick commented 2 years ago

@bubnikv The last version worked flawlessly for me.

@kocikdav It seems to happen regardless of a screen or not for me, But I do often run an external monitor.

What I did notice -- I get another (potentially unrelated?) crash errors if I run the config wizard also.

Process:               PrusaSlicer [24407]
Path:                  /private/var/folders/*/PrusaSlicer.app/Contents/MacOS/PrusaSlicer
Identifier:            com.prusa3d.slic3r/
Version:               PrusaSlicer PrusaSlicer-2.4.0+x64-202112211607 (PrusaSlicer-2.4.0+x64-202112211607)
Code Type:             ARM-64 (Native)
Parent Process:        ??? [1]
Responsible:           PrusaSlicer [24407]
User ID:               501

Date/Time:             2022-01-17 16:02:04.086 -0800
OS Version:            macOS 11.6 (20G165)
Report Version:        12
Sleep/Wake UUID:       010CD9B3-5D1E-4948-BE7B-C9754A9FD4A6

Time Awake Since Boot: 170000 seconds
Time Since Wake:       1000 seconds

System Integrity Protection: enabled

Notes:                 Translocated Process

Crashed Thread:        0  slic3r_main  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000037
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [24407]

VM Regions Near 0x37:
--> 
    __TEXT                      1006bc000-101e08000    [ 23.3M] r-x/r-x SM=COW  /var/folders/*/PrusaSlicer.app/Contents/MacOS/PrusaSlicer

Thread 0 Crashed:: slic3r_main  Dispatch queue: com.apple.main-thread
0   com.prusa3d.slic3r/             0x0000000100fb5360 bool std::__1::operator!=<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > > > >(std::__1::map<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > > > > const&, std::__1::map<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > > > > const&) + 48
1   com.prusa3d.slic3r/             0x0000000100fb47b4 Slic3r::GUI::ConfigWizard::priv::apply_config(Slic3r::AppConfig*, Slic3r::PresetBundle*, Slic3r::PresetUpdater const*, bool&) + 6008
2   com.prusa3d.slic3r/             0x0000000100fb47b4 Slic3r::GUI::ConfigWizard::priv::apply_config(Slic3r::AppConfig*, Slic3r::PresetBundle*, Slic3r::PresetUpdater const*, bool&) + 6008
3   com.prusa3d.slic3r/             0x0000000100fb7538 Slic3r::GUI::ConfigWizard::run(Slic3r::GUI::ConfigWizard::RunReason, Slic3r::GUI::ConfigWizard::StartPage) + 448
4   com.prusa3d.slic3r/             0x0000000100de4544 Slic3r::GUI::GUI_App::run_wizard(Slic3r::GUI::ConfigWizard::RunReason, Slic3r::GUI::ConfigWizard::StartPage) + 148
5   com.prusa3d.slic3r/             0x00000001019d67d0 wxEvtHandler::SearchDynamicEventTable(wxEvent&) + 228
6   com.prusa3d.slic3r/             0x00000001019d64cc wxEvtHandler::ProcessEventLocally(wxEvent&) + 88
7   com.prusa3d.slic3r/             0x00000001019d632c wxEvtHandler::ProcessEvent(wxEvent&) + 56
8   com.prusa3d.slic3r/             0x00000001019d6930 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 24
9   com.prusa3d.slic3r/             0x000000010180abb0 wxMenuBase::DoProcessEvent(wxMenuBase*, wxEvent&, wxWindow*) + 140
10  com.prusa3d.slic3r/             0x000000010180aa98 wxMenuBase::SendEvent(int, int) + 152
11  com.prusa3d.slic3r/             0x00000001018c221c wxMenu::HandleCommandProcess(wxMenuItem*, wxWindow*) + 308
12  com.apple.AppKit                0x000000019a25a05c -[NSApplication(NSResponder) sendAction:to:from:] + 456
13  com.apple.AppKit                0x000000019a359360 -[NSMenuItem _corePerformAction] + 444
14  com.apple.AppKit                0x000000019a359050 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 100
15  com.apple.AppKit                0x000000019a3a1484 -[NSMenu performActionForItemAtIndex:] + 196
16  com.apple.AppKit                0x000000019a3a13a8 -[NSMenu _internalPerformActionForItemAtIndex:] + 100
17  com.apple.AppKit                0x000000019a3a11b4 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 116
18  com.apple.AppKit                0x000000019a33becc NSSLMMenuEventHandler + 728
19  com.apple.HIToolbox             0x000000019f74d774 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1128
20  com.apple.HIToolbox             0x000000019f74cbd8 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 356
21  com.apple.HIToolbox             0x000000019f762868 SendEventToEventTarget + 40
22  com.apple.HIToolbox             0x000000019f7c3b68 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 420
23  com.apple.HIToolbox             0x000000019f7e865c SendMenuCommandWithContextAndModifiers + 56
24  com.apple.HIToolbox             0x000000019f7e85ec SendMenuItemSelectedEvent + 356
25  com.apple.HIToolbox             0x000000019f7e8414 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 100
26  com.apple.HIToolbox             0x000000019f7e8dd8 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 572
27  com.apple.HIToolbox             0x000000019f7e8aec _HandleMenuSelection2 + 416
28  com.apple.AppKit                0x000000019a1f19bc _NSHandleCarbonMenuEvent + 280
29  com.apple.AppKit                0x000000019a1f17b0 _DPSEventHandledByCarbon + 68
30  com.apple.AppKit                0x000000019a0405d8 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2788
31  com.apple.AppKit                0x000000019a031e4c -[NSApplication run] + 596
32  com.prusa3d.slic3r/             0x000000010190b92c wxGUIEventLoop::OSXDoRun() + 160
33  com.prusa3d.slic3r/             0x00000001019defac wxCFEventLoop::DoRun() + 40
34  com.prusa3d.slic3r/             0x0000000101963f3c wxEventLoopBase::Run() + 112
35  com.prusa3d.slic3r/             0x00000001019402c4 wxAppConsoleBase::MainLoop() + 120
36  com.prusa3d.slic3r/             0x00000001018d4a3c wxApp::OnRun() + 36
37  com.prusa3d.slic3r/             0x000000010198e44c wxEntry(int&, wchar_t**) + 148
38  com.prusa3d.slic3r/             0x0000000100dc73b4 Slic3r::GUI::GUI_Run(Slic3r::GUI::GUI_InitParams&) + 292
39  com.prusa3d.slic3r/             0x00000001006c9adc Slic3r::CLI::run(int, char**) + 16348
40  com.prusa3d.slic3r/             0x00000001006ce270 main + 204
41  libdyld.dylib                   0x0000000197771430 start + 4
dennyhollick commented 2 years ago

Just as an update - I deleted all of my application data and started fresh with. Removing my old configuration has seemed to resolve this. I don't think it ported to the new version well.

Specifically, it seems that when I upgraded to this new version, some old configuration from either my 'printer' or 'physical printer' folder was causing crashes both when I awoke from hibernation and when I ran the config assistant.

I haven't thoroughly tested this yet, but so far so good.

Jeggo65 commented 2 years ago

When I had the crashes, I only upgraded from V2.3 without any changes. Recently I ran the configuration tool to add some filament profiles. Maybe this „fixed“ the crash problem?