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prusa3d / PrusaSlicer

G-code generator for 3D printers (RepRap, Makerbot, Ultimaker etc.)
https://www.prusa3d.com/prusaslicer/
GNU Affero General Public License v3.0
7.71k stars 1.93k forks source link

Alpha3 stopped and Alpha4 won't open. #9784

Closed army11b1980 closed 1 year ago

army11b1980 commented 1 year ago

Description of the bug

Alpha 3 was working fine until this morning. Refuses to open. I thought maybe there was an update that is causing the problem. I see there is Alpha 4. I download it. Same issue.

Translated Report (Full Report Below)

Process: PrusaSlicer [83959] Path: /private/var/folders/*/PrusaSlicer.app/Contents/MacOS/PrusaSlicer Identifier: com.prusa3d.slic3r/ Version: PrusaSlicer PrusaSlicer-2.6.0-alpha4+MacOS-x64-202302180021 (PrusaSlicer-2.6.0-alpha4+MacOS-x64-202302180021) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501

Date/Time: 2023-02-19 09:27:58.6679 -0500 OS Version: macOS 13.1 (22C65) Report Version: 12 Anonymous UUID: 1890221C-2D10-7362-57D6-0A259EA66949

Sleep/Wake UUID: 64DD596E-66A4-4718-B532-59CCC3C0DD58

Time Awake Since Boot: 180000 seconds Time Since Wake: 1069 seconds

System Integrity Protection: enabled

Crashed Thread: 0 slic3r_main Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000014 Exception Codes: 0x0000000000000001, 0x0000000000000014

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [83959]

VM Region Info: 0x14 is not in any region. Bytes before following region: 105553518919660 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START --->

Project file & How to reproduce

Image 2-19-23 at 9 33 AM

Checklist of files included above

Version of PrusaSlicer

https://github.com/prusa3d/PrusaSlicer/releases/download/version_2.6.0-alpha4/PrusaSlicer-2.6.0-alpha4+MacOS-universal-202302180021.dmg

Operating system

Mac Ventura 13.1

Printer model

MK3S+

tyrscgm commented 1 year ago

Alpha4 won't open....

Translated Report (Full Report Below)

Process: PrusaSlicer [69519] Path: /Volumes/*/PrusaSlicer.app/Contents/MacOS/PrusaSlicer Identifier: com.prusa3d.slic3r/ Version: PrusaSlicer PrusaSlicer-2.6.0-alpha4+MacOS-x64-202302180021 (PrusaSlicer-2.6.0-alpha4+MacOS-x64-202302180021) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501

Date/Time: 2023-02-19 12:46:13.1370 -0800 OS Version: macOS 13.2.1 (22D68) Report Version: 12 Anonymous UUID: 5DB06C4C-FF6F-45E1-B27D-19904A5F3FFB

Time Awake Since Boot: 54000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 slic3r_main Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000014 Exception Codes: 0x0000000000000001, 0x0000000000000014

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [69519]

VM Region Info: 0x14 is not in any region. Bytes before following region: 140737488273388 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START --->
shared memory 7ffffffec000-7ffffffed000 [ 4K] r-x/r-x SM=SHM

Kernel Triage: VM - Returned success with no page VM - Returned success with no page VM - Returned success with no page VM - Returned success with no page VM - Returned success with no page

Thread 0 Crashed:: slic3r_main Dispatch queue: com.apple.main-thread 0 PrusaSlicer 0x106928625 ImFont::CalcTextSizeA(float, float, float, char const, char const, char const) const + 69 1 PrusaSlicer 0x1068c1eb0 ImGui::CalcTextSize(char const, char const, bool, float) + 112 2 PrusaSlicer 0x104fad464 Slic3r::GUI::NotificationManager::HintNotification::count_spaces() + 36 3 PrusaSlicer 0x104faef3d Slic3r::GUI::NotificationManager::HintNotification::init() + 29 4 PrusaSlicer 0x104fafe99 Slic3r::GUI::NotificationManager::HintNotification::retrieve_data(bool) + 425 5 PrusaSlicer 0x104f7eddd Slic3r::GUI::NotificationManager::HintNotification::HintNotification(Slic3r::GUI::NotificationManager::NotificationData const&, Slic3r::GUI::NotificationManager::NotificationIDProvider&, wxEvtHandler, bool) + 221 6 PrusaSlicer 0x104f7bb56 Slic3r::GUI::NotificationManager::push_hint_notification(bool) + 310 7 PrusaSlicer 0x104c61a60 Slic3r::GUI::GUI_App::post_init() + 1424 8 PrusaSlicer 0x104c83273 wxEventFunctorFunctor<wxEventTypeTag, Slic3r::GUI::GUI_App::on_init_inner()::$_6>::operator()(wxEvtHandler, wxEvent&) + 67 9 PrusaSlicer 0x106c8ff9e wxEvtHandler::SearchDynamicEventTable(wxEvent&) + 222 10 PrusaSlicer 0x106c8fd0b wxEvtHandler::ProcessEventLocally(wxEvent&) + 59 11 PrusaSlicer 0x106c8fc20 wxEvtHandler::ProcessEvent(wxEvent&) + 96 12 PrusaSlicer 0x106be8c0a wxAppConsoleBase::ProcessIdle() + 74 13 PrusaSlicer 0x1069fce76 wxAppBase::ProcessIdle() + 22 14 PrusaSlicer 0x106b6ecfa wxApp::ProcessIdle() + 26 15 PrusaSlicer 0x106c99c6c wxCFEventLoop::OSXCommonModeObserverCallBack(CFRunLoopObserver, int, void) + 92 16 CoreFoundation 0x7ff81708c3e1 CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION + 23 17 CoreFoundation 0x7ff81708c309 CFRunLoopDoObservers + 482 18 CoreFoundation 0x7ff81708b992 __CFRunLoopRun + 1177 19 CoreFoundation 0x7ff81708ae7f CFRunLoopRunSpecific + 560 20 HIToolbox 0x7ff820f1d766 RunCurrentEventLoopInMode + 292 21 HIToolbox 0x7ff820f1d576 ReceiveNextEventCommon + 679 22 HIToolbox 0x7ff820f1d2b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70 23 AppKit 0x7ff81a1162f3 _DPSNextEvent + 909 24 AppKit 0x7ff81a115174 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1219 25 AppKit 0x7ff81a1077b7 -[NSApplication run] + 586 26 PrusaSlicer 0x106baeffa wxGUIEventLoop::OSXDoRun() + 186 27 PrusaSlicer 0x106c9a29d wxCFEventLoop::DoRun() + 29 28 PrusaSlicer 0x106c10cd5 wxEventLoopBase::Run() + 85 29 PrusaSlicer 0x106be8a24 wxAppConsoleBase::MainLoop() + 116 30 PrusaSlicer 0x106b6ed4a wxApp::OnRun() + 26 31 PrusaSlicer 0x106c42379 wxEntry(int&, wchar_t) + 73 32 PrusaSlicer 0x104c59938 Slic3r::GUI::GUI_Run(Slic3r::GUI::GUI_InitParams&) + 248 33 PrusaSlicer 0x104063cb7 Slic3r::CLI::run(int, char**) + 21159 34 PrusaSlicer 0x104068c30 main + 352 35 dyld 0x7ff816c7f310 start + 2432

Thread 1: 0 libsystem_pthread.dylib 0x7ff816fadc58 start_wqthread + 0

Thread 2: 0 libsystem_pthread.dylib 0x7ff816fadc58 start_wqthread + 0

Thread 3: 0 libsystem_pthread.dylib 0x7ff816fadc58 start_wqthread + 0

Thread 4:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x7ff816f735c2 mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff816f81604 mach_msg2_internal + 82 2 libsystem_kernel.dylib 0x7ff816f7a635 mach_msg_overwrite + 723 3 libsystem_kernel.dylib 0x7ff816f738a8 mach_msg + 19 4 CoreFoundation 0x7ff81708d00b CFRunLoopServiceMachPort + 145 5 CoreFoundation 0x7ff81708ba64 CFRunLoopRun + 1387 6 CoreFoundation 0x7ff81708ae7f CFRunLoopRunSpecific + 560 7 AppKit 0x7ff81a277179 _NSEventThread + 132 8 libsystem_pthread.dylib 0x7ff816fb2259 _pthread_start + 125 9 libsystem_pthread.dylib 0x7ff816fadc7b thread_start + 15

Thread 5: 0 libsystem_kernel.dylib 0x7ff816f7611a psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff816fb27e1 _pthread_cond_wait + 1243 2 libc++.1.dylib 0x7ff816f0ec32 std::__1::condition_variable::wait(std::1::unique_lock&) + 18 3 PrusaSlicer 0x104f083c3 Slic3r::GUI::BoostThreadWorker::run() + 163 4 PrusaSlicer 0x1050d2798 boost::(anonymous namespace)::thread_proxy(void*) + 136 5 libsystem_pthread.dylib 0x7ff816fb2259 _pthread_start + 125 6 libsystem_pthread.dylib 0x7ff816fadc7b thread_start + 15

Thread 6: 0 libsystem_pthread.dylib 0x7ff816fadc58 start_wqthread + 0

Thread 7: 0 libsystem_pthread.dylib 0x7ff816fadc58 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000001 rbx: 0x0000000000000000 rcx: 0x0000000000000008 rdx: 0x00000001074735b8 rdi: 0xfffffffffffffff8 rsi: 0x000000000000aa00 rbp: 0x00007ff7bbea5000 rsp: 0x00007ff7bbea4f80 r8: 0x0000000000000000 r9: 0x0000000000001b00 r10: 0x00000000000000c0 r11: 0x0000000000000480 r12: 0x00000001074735b9 r13: 0x00000001074735b8 r14: 0x00007ff7bbea50a0 r15: 0x0000000000000000 rip: 0x0000000106928625 rfl: 0x0000000000010202 cr2: 0x0000000000000014

Logical CPU: 0 Error Code: 0x00000004 (no mapping for user data read) Trap Number: 14

Thread 0 instruction stream: 48 89 d8 48 83 c4 28 5b-41 5c 41 5d 41 5e 41 5f H..H..([A\A]A^A_ 5d c3 66 0f 1f 84 00 00-00 00 00 55 48 89 e5 41 ].f........UH..A 57 41 56 41 55 41 54 53-48 83 ec 58 48 89 cb 49 WAVAUATSH..XH..I 89 d4 49 89 f5 f3 0f 11-55 cc f3 0f 11 4d c8 0f ..I.....U....M.. 29 45 b0 49 89 ff 48 85-d2 0f 84 d0 01 00 00 4d )E.I..H........M 39 ec 48 89 5d 80 0f 86-de 01 00 00 0f 28 45 b0 9.H.]........(E. [f3]41 0f 5e 47 14 f3 0f-11 45 d0 49 8d 47 10 48 .A.^G....E.I.G.H <== 89 45 88 0f 57 e4 f3 0f-10 45 cc 0f 57 db 0f 2e .E..W....E..W... c4 0f 86 be 01 00 00 0f-57 e4 45 31 f6 4c 89 eb ........W.E1.L.. eb 1b 66 0f 1f 84 00 00-00 00 00 49 89 dd 45 31 ..f........I..E1 f6 4c 89 eb 4d 39 e5 0f-83 78 02 00 00 4d 85 f6 .L..M9...x...M.. 74 29 4c 39 f3 73 60 0f-be 03 89 45 d4 85 c0 0f t)L9.s`....E....

Binary Images: 0x104054000 - 0x10759ffff com.prusa3d.slic3r/ (PrusaSlicer PrusaSlicer-2.6.0-alpha4+MacOS-x64-202302180021) <32163dfa-8768-37a6-864e-ed0a7cfc97b1> /Volumes//PrusaSlicer.app/Contents/MacOS/PrusaSlicer 0x7ff81700e000 - 0x7ff8174a5fff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7ff820eee000 - 0x7ff8211e5ffd com.apple.HIToolbox (2.1.1) <7bf47984-29cb-319e-a6da-0884d158f96a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x7ff81a0d8000 - 0x7ff81b0e0ff2 com.apple.AppKit (6.9) <540cedfd-5a35-3f35-8953-dcb7c4834eb5> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x7ff816c79000 - 0x7ff816d0dcaf dyld () /usr/lib/dyld 0x7ff816fac000 - 0x7ff816fb7ff7 libsystem_pthread.dylib () <3bd433d4-15bd-3add-a612-95e4d3b20719> /usr/lib/system/libsystem_pthread.dylib 0x7ff816f72000 - 0x7ff816fabff7 libsystem_kernel.dylib () <87ff381c-4d30-3087-bab7-a5a53d232c00> /usr/lib/system/libsystem_kernel.dylib 0x7ff816f03000 - 0x7ff816f5bff3 libc++.1.dylib () /usr/lib/libc++.1.dylib 0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???

External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=649.8M resident=0K(0%) swapped_out_or_unallocated=649.8M(100%) Writable regions: Total=653.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=653.0M(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 256K 2 Activity Tracing 256K 1 CG backing stores 1440K 8 CG image 6084K 101 CG raster data 264K 24 ColorSync 236K 27 CoreAnimation 17.1M 138 CoreGraphics 8K 2 CoreImage 8K 2 CoreServices 168K 1 CoreUI image data 1540K 25 Foundation 16K 1 Kernel Alloc Once 8K 1 MALLOC 355.9M 66 MALLOC guard page 32K 8 MALLOC_LARGE (reserved) 160K 1 reserved VM address space (unallocated) MALLOC_NANO (reserved) 256.0M 1 reserved VM address space (unallocated) STACK GUARD 56.0M 8 Stack 15.1M 8 VM_ALLOCATE 168K 25 CTF 756 1 DATA 35.3M 403 DATA_CONST 20.3M 228 __DATA_DIRTY 877K 128 FONT_DATA 2352 1 GLSLBUILTINS 5174K 1 LINKEDIT 193.8M 9 OBJC_RO 65.4M 1 __OBJC_RW 1987K 2 TEXT 456.0M 419 dyld private memory 768K 3 mapped file 187.5M 27 shared memory 812K 22 =========== ======= ======= TOTAL 1.6G 1695 TOTAL, minus reserved VM space 1.4G 1695

Full Report

{"app_name":"PrusaSlicer","timestamp":"2023-02-19 12:46:21.00 -0800","app_version":"PrusaSlicer PrusaSlicer-2.6.0-alpha4+MacOS-x64-202302180021","slice_uuid":"32163dfa-8768-37a6-864e-ed0a7cfc97b1","build_version":"PrusaSlicer-2.6.0-alpha4+MacOS-x64-202302180021","platform":1,"bundleID":"com.prusa3d.slic3r\/","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.2.1 (22D68)","roots_installed":0,"name":"PrusaSlicer","incident_id":"E2E77831-D541-47C0-BD4A-5B839A24CA08"} { "uptime" : 54000, "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookPro10,1", "coalitionID" : 4200, "osVersion" : { "train" : "macOS 13.2.1", "build" : "22D68", "releaseType" : "User" }, "captureTime" : "2023-02-19 12:46:13.1370 -0800", "incident" : "E2E77831-D541-47C0-BD4A-5B839A24CA08", "pid" : 69519, "cpuType" : "X86-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2023-02-19 12:46:00.3068 -0800", "procStartAbsTime" : 53996082942441, "procExitAbsTime" : 54008910682949, "procName" : "PrusaSlicer", "procPath" : "\/Volumes\/\/PrusaSlicer.app\/Contents\/MacOS\/PrusaSlicer", "bundleInfo" : {"CFBundleShortVersionString":"PrusaSlicer PrusaSlicer-2.6.0-alpha4+MacOS-x64-202302180021","CFBundleVersion":"PrusaSlicer-2.6.0-alpha4+MacOS-x64-202302180021","CFBundleIdentifier":"com.prusa3d.slic3r\/"}, "storeInfo" : {"deviceIdentifierForVendor":"4B9D2962-90D6-5297-A392-088D39D94BEB","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.prusa3d.slic3r\/", "crashReporterKey" : "5DB06C4C-FF6F-45E1-B27D-19904A5F3FFB", "throttleTimeout" : 2147483647, "sip" : "enabled", "vmRegionInfo" : "0x14 is not in any region. Bytes before following region: 140737488273388\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n shared memory 7ffffffec000-7ffffffed000 [ 4K] r-x\/r-x SM=SHM ", "exception" : {"codes":"0x0000000000000001, 0x0000000000000014","rawCodes":[1,20],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000014"}, "termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":69519}, "ktriageinfo" : "VM - Returned success with no page\nVM - Returned success with no page\nVM - Returned success with no page\nVM - Returned success with no page\nVM - Returned success with no page\n", "vmregioninfo" : "0x14 is not in any region. Bytes before following region: 140737488273388\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n shared memory 7ffffffec000-7ffffffed000 [ 4K] r-x\/r-x SM=SHM ", "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : 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lukasmatena commented 1 year ago

Closing as a duplicate of #9774.

kocikdav commented 1 year ago

Please try this build. It is alpha4 build with just fix of this issue. MacOS: https://slicerbuilds.prusa3d.com/files/DK/PrusaSlicer-2.6.0-alpha4+1-dk-hints-public-MacOS-universal-g6cb994706-202302201434.dmg Linux: https://slicerbuilds.prusa3d.com/files/DK/PrusaSlicer-2.6.0-alpha4+1-dk-hints-public-linux-x64-GTK3-g6cb9947-202302201436.AppImage

If it works and you are downloading from Printables.com, please try starting PrusaSlicer via the download button there. Unfortunately we do not poses a computer with this bug and I would like to test this works as well.

tyrscgm commented 1 year ago

Unauthorized This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

Apache/2.4.54 (Debian) Server at slicerbuilds.prusa3d.com Port 443

kocikdav commented 1 year ago

https://prusaslicer:slicer@slicerbuilds.prusa3d.com/files/DK/PrusaSlicer-2.6.0-alpha4+1-dk-hints-public-linux-x64-GTK3-g6cb9947-202302201436.AppImage https://prusaslicer:slicer@slicerbuilds.prusa3d.com/files/DK/PrusaSlicer-2.6.0-alpha4+1-dk-hints-public-MacOS-universal-g6cb994706-202302201434.dmg or enter user: prusaslicer password: slicer if dialog shows.