Playback error on Android

[burnnat]

I'm unable to play any NextPVR video on my Android device (HTC One S), either Live TV or Recordings; I'm able to browse the catalog but when trying to play any video the Plex Android client simply reports: "An error occurred while attempting to navigate to the selected item. It appears that the associated server is no longer available."

I looked at the plugin logs on my Plex server, and I found this exception:

2015-01-07 20:07:53,084 (2c60) :  DEBUG (runtime:717) - Handling request GET /video/nextpvr/:/function/CreateVideoObject?function_args=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_&includeRelated=1&includeRelatedCount=0
2015-01-07 20:07:53,088 (2c60) :  DEBUG (runtime:814) - Found route matching /video/nextpvr/:/function/CreateVideoObject
2015-01-07 20:07:53,088 (2c60) :  DEBUG (runtime:143) - Calling function 'CreateVideoObject'
2015-01-07 20:07:53,089 (2c60) :  CRITICAL (core:572) - Exception when calling function 'CreateVideoObject' (most recent call last):
  File "C:\Users\Nathaniel\AppData\Local\Plex Media Server\Plug-ins\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\code\sandbox.py", line 294, in call_named_function
    result = f(*args, **kwargs)
TypeError: CreateVideoObject() got an unexpected keyword argument 'includeRelated'

2015-01-07 20:07:53,092 (2c60) :  DEBUG (runtime:106) - Sending packed state data (111 bytes)
2015-01-07 20:07:53,092 (2c60) :  DEBUG (runtime:918) - Response: [404] NoneType, 0 bytes

I'm using what I believe are the most recent versions of the Plex Android app (3.8.3.295) and Plex Media Server (0.9.11.7.803-87d0708). Any ideas what the issue could be, or how to solve this?

[matthewrknoll]

I'm seeing something very similar when try to play live or recorded tv on any android device:

2015-02-21 13:06:28,148 (1a2c) : CRITICAL (core:572) - Exception (most recent call last): File "C:\Users\matth_000\AppData\Local\Plex Media Server\Plug-ins\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 843, in handle_request result = f(**d) TypeError: CreateVideoClipObject() got an unexpected keyword argument 'includeRelated'

2015-02-21 13:06:28,151 (1a2c) : DEBUG (runtime:106) - Sending packed state data (111 bytes) 2015-02-21 13:06:28,151 (1a2c) : DEBUG (runtime:918) - Response: [500] 522 bytes 2015-02-21 13:06:28,341 (193c) : DEBUG (runtime:717) - Handling request GET /video/nextpvr/videoclipobject?channel=7159&container=mp2ts&include_container=True&includeRelated=1&includeRelatedCount=0&rating_key=5&summary=NONE&title=NBC5%20%20%20%20%3A%20English%20Premier%20League%20Soccer&url=http%3A%2F%2F127.0.0.1%3A8866%2Flive%3Fchannel%3D5%26sid%3Dplex%26client%3D3bf00a01fefa652a-com-plexapp-android 2015-02-21 13:06:28,344 (193c) : DEBUG (runtime:814) - Found route matching /video/nextpvr/videoclipobject 2015-02-21 13:06:28,344 (193c) : CRITICAL (core:572) - Exception (most recent call last): File "C:\Users\matth_000\AppData\Local\Plex Media Server\Plug-ins\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 843, in handle_request result = f(**d) TypeError: CreateVideoClipObject() got an unexpected keyword argument 'includeRelated'

2015-02-21 13:06:28,345 (193c) : DEBUG (runtime:106) - Sending packed state data (111 bytes) 2015-02-21 13:06:28,346 (193c) : DEBUG (runtime:918) - Response: [500] 522 bytes

[burnnat]

@matthewrknoll I just submitted a PR for the workaround I used to get past this on my system. You might want to try it out and see if it works for you.

[joseluispino]

Not sure if this change was merged back to the main code stream. I found I had to make similar changes w/ latest to get it to work with Android. I've attached the file.
init.py.txt

[psyciknz]

Ta.  I'll check I committed  in GitHub.

On Sat, Jan 2, 2016 at 9:37 PM -0800, "Jose Luis Pino" notifications@github.com wrote:

Not sure if this change was merged back to the main code stream. I found I had to make similar changes w/ latest to get it to work with Android. I've attached the file.

@joseluispino

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init.py.txt

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[psyciknz]

Should be closed.