Panel does not load on a Samsung Smart TV

[EmmaKnijn]

Current Behavior

The page does not load on a Samsung Smart TV (UE50RU7475U) , showing An error was encountered by the application while rendering this view. Try refreshing this page on the screen

Expected Behavior

The page would load on version 1.8.1, but after updating to 1.9.1 the panel would not load on a Samsung UE50RU7475U

Steps to Reproduce

1. Open the web browser on a Samsung UE50RU7475U or similar device
2. Go to the URL of a Pterodactyl 1.9.1 panel
3. View error

Panel Version

1.9.1

Wings Version

1.6.1

Games and/or Eggs Affected

No response

Docker Image

No response

Error Logs

No response

Is there an existing issue for this?

• [X] I have searched the existing issues before opening this issue.
• [X] I have provided all relevant details, including the specific game and Docker images I am using if this issue is related to running a server.
• [X] I have checked in the Discord server and believe this is a bug with the software, and not a configuration issue with my specific system.

[EmmaKnijn]

I got this from a person trying to use the panel. l

[EmmaKnijn]

TV is on the latest version

[EmmaKnijn]

TizenBrowser 2.3.0.0423190 is the browser being used

[TsjipTsjip]

Just gonna drop this here: The developers are gonna need more information to locate the issue and patch it. Please provide error logs if any are generated, because not a lot of us have a Samsung Smart TV to test on, neither is it a platform that pterodactyl actively targets for development.

[EmmaKnijn]

This happens specifically with the TizenBrowser client, but I dont know how to get error logs from it.

[AndyIsHereBoi]

Mine is also loading blank. It just instantly finishes loading my browser version is below Checking for error logs now

[finnie2006]

😂😂 @DaneEveritt Pterodactyl on a tv is super important lmao

[DaneEveritt]

Don't use a TV.

edit: I should clarify — if there was a layout issue it might make sense to address, but I'm not going to purchase a smart TV just to test this bug, you're gonna have to do this debugging on your own and you're welcome to follow up with a fix PR if there is an actionable change we can make.

Otherwise, unfortunately a vendor specific TV browser is just not a target I view as important for supporting.

[AndyIsHereBoi]

i dont plan to use it on a tv, but here is error logs if anyone wanted it either to just see or to fix and make a pull request. panel logs: https://pteropaste.com/kgmv4x wings logs: https://ptero.co/upofygypuj

[SudoVanilla]

:thinking: What about a Samsung Smart Fridge?

[TimeFlow5]

🤔 What about a Samsung Smart Fridge?

Last time I tried was last January, did not work then. Maybe I need to update it?