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publicmain / pe

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CLI issues #11

Open publicmain opened 1 week ago

publicmain commented 1 week ago

image.png As UG said, this is a CLI interface, but when I try to type command, no matter what keyboard button I press, i cannot navigate anymore, like if I want to view information in the personal list panel below or go above to quit the product, I cannot do that all!

nus-pe-bot commented 3 days ago

Team's Response

We have attempted to but cannot reproduce this issue on both MacOS (15.1/ARM64) and Windows (23H2/x86-64). At very best, we might imagine that this issue is related to known issue #3 mentioned in the UG, namely:

If you accidentally press the alt key (Windows, Linux) or option key (MacOS) on your keyboard while typing a command, the arrow keys will no longer navigate the command box. To rectify this, press the alt/option key again.

However, we do not see the GUI buttons highlighted in the accent colour that would be reflective of this issue in the screenshot provided, and thus we are rather clueless as to how else we should be able to replicate this issue

Items for the Tester to Verify

:question: Issue response

Team chose [response.CannotReproduce]

Reason for disagreement: This situation happens when I first enter in the interface, the current focus is at the text area, but I cannot move the focus down to the list panel or move up to tool bar by using the keyboard, I think its the problem with the mainWindow focus, maybe in your code different window have different focus and you cannot use keybore to navigate through different windows(from personlistpanel window to helpwindow)

## :question: Issue severity Team chose [`severity.Low`] Originally [`severity.Medium`] - [x] I disagree **Reason for disagreement:** This issue occurs every time the application is launched, rather than occasionally. The inability to navigate using the keyboard severely affects user efficiency, especially for users who rely on keyboard operations. Encountering a navigation problem upon first entering the interface may lead users to question the product's reliability. I did not press the Alt/Option key, so this issue is unrelated to the known issue #3. It may be a problem with the main window's focus management; I suggest reviewing the code handling window focus. This problem does not occur in extremely rare situations, nor is it merely a minor inconvenience. It frequently inconveniences users, although they can still use the product via the mouse and other methods. Therefore, I believe this should be classified as a severity.Medium level issue.