invario
commented
3 months ago Did you either press the button in the upper right, or actually tap on the photo to enlarge it? Live photos don't play in timeline view automatically.
Closed 37-b-j closed 2 months ago
invario
commented
3 months ago Did you either press the button in the upper right, or actually tap on the photo to enlarge it? Live photos don't play in timeline view automatically.
37-b-j
commented
3 months ago Yes, I also tried this, but without success. In the overview, the dot within the button’s ring moves to the right for a second, but the image doesn't move and there's no reaction when I press the button again. Also there's no response when I try to enlarge the image and press the button.
invario
commented
3 months ago Yes, I also tried this, but without success. In the overview, the dot within the button’s ring moves to the right for a second, but the image doesn't move and there's no reaction when I press the button again. Also there's no response when I try to enlarge the image and press the button.
So I grabbed your image, and it's something specific to your images. For reference, I have a GS23+ and I use motion photos too. But I store my files as HEIC. I just changed my phone settings to JPG, took a test photo and synced, and my own photo worked just fine.
For comparison, exiftool for your file gives:
ExifTool Version Number : 12.76
File Name : 20240809_211700.jpg
Directory : .
File Size : 5.8 MB
File Modification Date/Time : 2024:08:13 13:00:42-04:00
File Access Date/Time : 2024:08:13 13:05:17-04:00
File Inode Change Date/Time : 2024:08:13 13:04:50-04:00
File Permissions : -rw-r--r--
File Type : JPEG
File Type Extension : jpg
MIME Type : image/jpeg
Exif Byte Order : Little-endian (Intel, II)
Make : samsung
Camera Model Name : Galaxy S24
Orientation : Rotate 90 CW
X Resolution : 72
Y Resolution : 72
Resolution Unit : inches
Software : S921BXXS3AXFE
Modify Date : 2024:08:09 21:17:01
Y Cb Cr Positioning : Centered
Exposure Time : 1/50
F Number : 1.8
Exposure Program : Program AE
ISO : 2000
Exif Version : 0220
Date/Time Original : 2024:08:09 21:17:01
Create Date : 2024:08:09 21:17:01
Offset Time : +02:00
Offset Time Original : +02:00
Shutter Speed Value : 1
Aperture Value : 1.8
Exposure Compensation : 0
Max Aperture Value : 1.8
Metering Mode : Center-weighted average
Flash : No Flash
Focal Length : 5.4 mm
Sub Sec Time : 109
Sub Sec Time Original : 109
Sub Sec Time Digitized : 109
Flashpix Version : 0100
Color Space : Uncalibrated
Exif Image Width : 4000
Exif Image Height : 3000
Exposure Mode : Auto
White Balance : Auto
Digital Zoom Ratio : 1
Focal Length In 35mm Format : 23 mm
Scene Capture Type : Standard
Image Unique ID : F50XLPE00PM
GPS Latitude Ref : North
GPS Longitude Ref : East
GPS Altitude Ref : Above Sea Level
Compression : JPEG (old-style)
Thumbnail Offset : 990
Thumbnail Length : 49504
Warning : Bad length ICC_Profile (length 632)
Profile CMM Type :
Profile Version : 4.3.0
Profile Class : Display Device Profile
Color Space Data : RGB
Profile Connection Space : XYZ
Profile Date Time : 2022:07:01 00:00:00
Profile File Signature : acsp
Primary Platform : Unknown (SEC)
CMM Flags : Not Embedded, Independent
Device Manufacturer : Unknown (SEC)
Device Model :
Device Attributes : Reflective, Glossy, Positive, Color
Rendering Intent : Perceptual
Connection Space Illuminant : 0.9642 1 0.82491
Profile Creator : Unknown (SEC)
Profile ID : 0
Profile Description : DCI-P3 D65 Gamut with sRGB Transfer
Profile Copyright : Copyright (c) 2022 Samsung Electronics Co., Ltd.
Media White Point : 0.9642 1 0.82491
Chromatic Adaptation : 1.04781 0.02289 -0.05013 0.02954 0.99048 -0.01704 -0.00923 0.01505 0.75214
Red Matrix Column : 0.51508 0.24117 -0.00105
Green Matrix Column : 0.29195 0.69223 0.04189
Blue Matrix Column : 0.15718 0.06659 0.78455
Red Tone Reproduction Curve : (Binary data 32 bytes, use -b option to extract)
Green Tone Reproduction Curve : (Binary data 32 bytes, use -b option to extract)
Blue Tone Reproduction Curve : (Binary data 32 bytes, use -b option to extract)
XMP Toolkit : Adobe XMP Core Test.SNAPSHOT
Version : 1.0
Motion Photo : 1
Motion Photo Version : 1
Motion Photo Presentation Timestamp Us: 1446768
Directory Item Mime : image/jpeg
Directory Item Semantic : Primary
Directory Item Length : 14841
Directory Item Padding : 161
MPF Version : 0100
Number Of Images : 2
MP Image Flags : (none)
MP Image Format : JPEG
MP Image Type : Undefined
MP Image Length : 14841
MP Image Start : 3908341
Dependent Image 1 Entry Number : 0
Dependent Image 2 Entry Number : 0
Image Width : 4000
Image Height : 3000
Encoding Process : Baseline DCT, Huffman coding
Bits Per Sample : 8
Color Components : 3
Y Cb Cr Sub Sampling : YCbCr4:2:0 (2 2)
Time Stamp : 2024:08:09 15:17:01.109-04:00
MCC Data : Austria (232)
Embedded Video Type : MotionPhoto_Data
Embedded Video File : (Binary data 1870700 bytes, use -b option to extract)
Aperture : 1.8
Image Size : 4000x3000
Megapixels : 12.0
Scale Factor To 35 mm Equivalent: 4.3
Shutter Speed : 1/50
Create Date : 2024:08:09 21:17:01.109
Date/Time Original : 2024:08:09 21:17:01.109+02:00
Modify Date : 2024:08:09 21:17:01.109+02:00
Thumbnail Image : (Binary data 49504 bytes, use -b option to extract)
GPS Altitude : 261 m Above Sea Level
GPS Latitude : 48 deg 11' 41.41" N
GPS Longitude : 16 deg 15' 40.87" E
MP Image 2 : (Binary data 14841 bytes, use -b option to extract)
Circle Of Confusion : 0.007 mm
Field Of View : 76.1 deg
Focal Length : 5.4 mm (35 mm equivalent: 23.0 mm)
GPS Position : 48 deg 11' 41.41" N, 16 deg 15' 40.87" E
Hyperfocal Distance : 2.30 m
Light Value : 3.0
My file produces this:
ExifTool Version Number : 12.76
File Name : 20240813_130334.jpg
Directory : .
File Size : 9.1 MB
File Modification Date/Time : 2024:08:13 13:03:35-04:00
File Access Date/Time : 2024:08:13 13:05:01-04:00
File Inode Change Date/Time : 2024:08:13 13:04:40-04:00
File Permissions : -rw-r--r--
File Type : JPEG
File Type Extension : jpg
MIME Type : image/jpeg
Exif Byte Order : Little-endian (Intel, II)
Make : samsung
Camera Model Name : Galaxy S23+
Orientation : Rotate 90 CW
X Resolution : 72
Y Resolution : 72
Resolution Unit : inches
Software : S916U1UES4CXG8
Modify Date : 2024:08:13 13:03:33
Y Cb Cr Positioning : Centered
Exposure Time : 1/120
F Number : 1.8
Exposure Program : Program AE
ISO : 400
Exif Version : 0220
Date/Time Original : 2024:08:13 13:03:33
Create Date : 2024:08:13 13:03:33
Offset Time : -04:00
Offset Time Original : -04:00
Shutter Speed Value : 1
Aperture Value : 1.8
Brightness Value : 1.39
Exposure Compensation : 0
Max Aperture Value : 1.8
Metering Mode : Center-weighted average
Flash : No Flash
Focal Length : 5.4 mm
Sub Sec Time : 828
Sub Sec Time Original : 828
Sub Sec Time Digitized : 828
Flashpix Version : 0100
Color Space : Uncalibrated
Exif Image Width : 4000
Exif Image Height : 3000
Exposure Mode : Auto
White Balance : Auto
Digital Zoom Ratio : 1
Focal Length In 35mm Format : 23 mm
Scene Capture Type : Standard
Image Unique ID : F50XLPE00SM
Compression : JPEG (old-style)
Thumbnail Offset : 866
Thumbnail Length : 50190
XMP Toolkit : Adobe XMP Core Test.SNAPSHOT
Motion Photo : 1
Motion Photo Version : 1
Motion Photo Presentation Timestamp Us: 2685325
Directory Item Mime : image/jpeg
Directory Item Semantic : Primary
Directory Item Length : 0
Directory Item Padding : 138
Profile CMM Type :
Profile Version : 4.3.0
Profile Class : Display Device Profile
Color Space Data : RGB
Profile Connection Space : XYZ
Profile Date Time : 2022:07:01 00:00:00
Profile File Signature : acsp
Primary Platform : Unknown (SEC)
CMM Flags : Not Embedded, Independent
Device Manufacturer : Unknown (SEC)
Device Model :
Device Attributes : Reflective, Glossy, Positive, Color
Rendering Intent : Perceptual
Connection Space Illuminant : 0.9642 1 0.82491
Profile Creator : Unknown (SEC)
Profile ID : 0
Profile Description : DCI-P3 D65 Gamut with sRGB Transfer
Profile Copyright : Copyright (c) 2022 Samsung Electronics Co., Ltd.
Media White Point : 0.9642 1 0.82491
Chromatic Adaptation : 1.04781 0.02289 -0.05013 0.02954 0.99048 -0.01704 -0.00923 0.01505 0.75214
Red Matrix Column : 0.51508 0.24117 -0.00105
Green Matrix Column : 0.29195 0.69223 0.04189
Blue Matrix Column : 0.15718 0.06659 0.78455
Red Tone Reproduction Curve : (Binary data 32 bytes, use -b option to extract)
Green Tone Reproduction Curve : (Binary data 32 bytes, use -b option to extract)
Blue Tone Reproduction Curve : (Binary data 32 bytes, use -b option to extract)
Image Width : 4000
Image Height : 3000
Encoding Process : Baseline DCT, Huffman coding
Bits Per Sample : 8
Color Components : 3
Y Cb Cr Sub Sampling : YCbCr4:2:0 (2 2)
Time Stamp : 2024:08:13 13:03:33.828-04:00
MCC Data : United States / Guam (310)
Embedded Video Type : MotionPhoto_Data
Embedded Video File : (Binary data 5272462 bytes, use -b option to extract)
Aperture : 1.8
Image Size : 4000x3000
Megapixels : 12.0
Scale Factor To 35 mm Equivalent: 4.3
Shutter Speed : 1/120
Create Date : 2024:08:13 13:03:33.828
Date/Time Original : 2024:08:13 13:03:33.828-04:00
Modify Date : 2024:08:13 13:03:33.828-04:00
Thumbnail Image : (Binary data 50190 bytes, use -b option to extract)
Circle Of Confusion : 0.007 mm
Field Of View : 76.1 deg
Focal Length : 5.4 mm (35 mm equivalent: 23.0 mm)
Hyperfocal Distance : 2.30 m
Light Value : 6.6
What does this mean exactly? I'm not sure, but from comparing the metadata in the GS24 versus my GS23+, there are a lot more additional tags. I see some new ones that specifically deal with motion photos. Maybe that's interfering with Memories from processing the video correctly when browsing.
I pasted both metadata into Excel and compared the missing tags and here's what you have at the top. Red means it's missing on that device (S24 on left vs S23+ on the right.)
Geotags aside, there are still a bunch of differences noted.
37-b-j
commented
3 months ago thank you for the detailed analysis so far. Is there anything I can do at the moment to support you?
invario
commented
3 months ago thank you for the detailed analysis so far. Is there anything I can do at the moment to support you?
Not me but maybe the developer will jump in soon. He's very responsive and very good.
Describe the bug
I had a Google Pixel 6, which Live Photos played without problems in "Memories". Now I switched to a Samsung S24, and while the Live Photos are recognized by "Memories", they don’t play in the Android app or in the browser.
For example, these images should play but don’t:
Here is a Live Photo for you for testing: 20240809_211700.zip
Steps To Reproduce
No response
Platform
Screenshots
No response
Additional context