search

punchcard-cms / punchcard

The Punchcard CMS
Apache License 2.0
31 stars 19 forks source link

UX Researcher: Conducting CMS User Interviews - Batch 1: First Time Experience on CMS #425

Open mkiang3051 opened 8 years ago

mkiang3051 commented 8 years ago

Conduct CMS user interviews with primary users, Jeremy (marketing) and Allen (ID) about user needs around a first time experience in the CMS. See #341

Feature: Conduct user interviews around team's needs around a first time experience in the CMS
  As a UX researcher
  I want to interview the main users of the CMS
  So that I can gather the information I need about user needs around a first time experience in the CMS

  Scenario: Interview Jeremy Hodge from Watson Marketing
    Given that I need to gather data about the marketing team content creation workflow to inform our UX design for user needs around a first time experience in the CMS
     When I go to speak to our key user of the CMS from the marketing team (Jeremy)
     Then I will be able to get data that answers my interview questions about the marketing team's needs around a first time experience in the CMS, including gaining access to the CMS
      And the process of logging in
      And their needs around having walkthroughs/tool tips
      And their needs around navigating the CMS
      And their needs around understanding how to perform their role's duties on the CMS
      And their needs around user / account management

  Scenario: Interview Allen Dean from Watson ID team
     Given that I need to gather data about the ID team content creation workflow to inform our UX design for user needs around a first time experience in the CMS
     When I go to speak to our key user of the CMS from the ID team (Allen)
     Then I will be able to get data that answers my interview questions about the ID team's needs around a first time experience in the CMS, including gaining access to the CMS
      And the process of logging in
      And their needs around having walkthroughs/tool tips
      And their needs around navigating the CMS
      And their needs around understanding how to perform their role's duties on the CMS
      And their needs around user / account management

Conducting User Interviews

mkiang3051 commented 8 years ago

Blocked by #424

mkiang3051 commented 8 years ago

@ineedsubstance @joshkimmell @poofichu @Snugug @scottnath @SirSpidey

And another conducting interview story... O_O