WebSocket connection to 'wss://ws.pusherapp.com/..............' failed: Proxy authentication failed

oumad commented 7 years ago

I got this problem when I try invite or join someone : I tried with pusher, hipchat, and slack.

WebSocket connection to 'wss://ws.pusherapp.com/app/blablabla?protocol=7&client=js&version=2.2.3&flash=false' failed: Proxy authentication failed

I think the reason is because we have internet access behind a proxy, I'm sure of this because when I tested on a computer over wifi not behind a proxy, it worked fine. I already got around proxy problems for atom itself to install packages by editing the .apmrc file, but this doesn't seem to fix it for atom-pair.

If this can't work, is there a local network solution ?

This was on

Atom: 1.18.0 x64 Electron: 1.6.9 OS: Microsoft Windows 7 Professional Thrown From: atom-pair package 2.0.12

kn100 commented 6 years ago

Could you please go to http://test.pusher.com/?env=mt1&version=2.2.3 and tell me if you see the same issue there?

oumad commented 6 years ago

Seems to work fine, I guess maybe because my browser already has the proxy settings setup ?

Here's the event log :

12:01:10 debug Pusher : No callbacks on presence-channel for pusher:subscription_succeeded 12:01:10 debug Pusher : Event recd : {"event":"pusher_internal:subscription_succeeded","data":{"presence":{"count":3,"ids":["33","794","920"],"hash":{"33":null,"794":null,"920":null}}},"channel":"presence-channel"} 12:01:10 debug Pusher : Event sent : {"event":"pusher:subscribe","data":{"auth":"a0173cd5499b34d93109:779cb7f2e5d0653a3e7ace8c8190547509927228494412b0faac517280dd29bd","channel_data":"{\"user_id\":920}","channel":"presence-channel"}} 12:01:10 status connected 12:01:10 debug Pusher : State changed : connecting -> connected 12:01:09 debug Pusher : Connecting : {"transport":"wss","url":"wss://ws-mt1.pusher.com:443/app/a0173cd5499b34d93109?protocol=7&client=js&version=2.2.3&flash=false"} 12:01:07 debug session id: 191662519 12:01:07 debug Pusher : Connecting : {"transport":"ws","url":"ws://ws-mt1.pusher.com:80/app/a0173cd5499b34d93109?protocol=7&client=js&version=2.2.3&flash=false"} 12:01:07 debug Pusher : State changed : initialized -> connecting

kn100 commented 6 years ago

Could you try updating to the latest version of atom-pair (I just published) and trying again? If it still doesn't work I think this is something that will require more investigation