pusher / push-notifications-swift

Swift SDK for the Pusher Beams product:
https://www.pusher.com/beams
MIT License
34 stars 24 forks source link

Notifications not arriving #155

Closed LinusGeffarth closed 4 years ago

LinusGeffarth commented 4 years ago

I've set up everything on my backend and my iOS app and was able to send notifications to both users and interest groups.
In my iOS app, I run .start, .addDeviceInterest, .registerForRemoteNotifications and .registerDeviceToken.

However, today, it stopped working on my iPad. It is still working on my iPhone – with the exact same build. (And yes, I have allowed notifications for the app on my iPad.)

When sending a test notification from the dashboard (or through my backend), I see the log for the notification (w/ publish-id) confirming it was sent successfully. The logs also show my device being authenticated. Still, no notification arrives.

Bildschirmfoto 2020-02-17 um 14 21 51

I have:

What can I do?

jonathanlloyd commented 4 years ago

Hi @LinusGeffarth, sorry to see you're having issues. Please could you forward this to support@pusher.com? It'll be easier to help debug this over email & we can open another issue here if it turns out to be a bug in the SDK.

Thanks!

benw-pusher commented 4 years ago

Just to close the loop on this one for anyone who comes across this in the future - @LinusGeffarth has managed to resolve this issue by switching to a different network.

Seriously.

Here's an SO discussion of the issue, while Apple actually have a support article for this

Props to Linus for figuring this out!