Safari beta issue: Extracting push notification package failed

[natoehv]

Hi! we are implementing the beta for safari, but we can't show the prompt message to the user. we were checking the mac bugs and we realized that we have some problems in the pushPackage, I'm going to paste them below:

error   16:41:06.714945-0300    SafariNotificationAgent nw_endpoint_handler_set_adaptive_read_handler [C23.1 IPv4#a0c30513:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: en0, ipv4, dns)] unregister notification for read_timeout failed
error   16:41:06.715058-0300    SafariNotificationAgent nw_endpoint_handler_set_adaptive_write_handler [C23.1 IPv4#a0c30513:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: en0, ipv4, dns)] unregister notification for write_timeout failed
error   16:41:07.160152-0300    SafariNotificationAgent Error performing push notification handshake: Extracting push notification package failed
error   16:41:07.434066-0300    SafariNotificationAgent nw_endpoint_handler_set_adaptive_read_handler [C24.1 IPv4#a0c30513:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: en0, ipv4, dns)] unregister notification for read_timeout failed
error   16:41:07.434111-0300    SafariNotificationAgent nw_endpoint_handler_set_adaptive_write_handler [C24.1 IPv4#a0c30513:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: en0, ipv4, dns)] unregister notification for write_timeout failed

the generated url is something like https://[instance-id].pushnotifications.pusher.com/safari_api/v1/instances/[instance-id]

if I post directly to https://[instance-id].pushnotifications.pusher.com/safari_api/v1/instances/[instance-id]/v2/pushPackages/[web-push-id] I got a 500 error:

{
    "error": "Something went wrong",
    "description": "Could not get push package"
}

do you know how this error could be generated?

[saravanan-28]

Hi, We are also facing the same issue with beams safari. Any update on this ?

Error performing push notification handshake: Extracting push notification package failed

@natoehv Have you got this issue resolved ?

[natoehv]

hi @saravanan-28, I've opened a ticket in the pusher web support, and the pusher engineers are working on it. so it is still in progress 😔

[benjamin-tang-pusher]

This was fixed on the Pusher side (it was certificate related), so I will close this issue.