Device not found when reloading the page

[eltonio450]

Hello,

We use pusher to push notifications to authenticated users (we don't use device interests)

Sometimes, I guess after a period of inactivity, initialization of the SDK fails with the following error:

{error: "Not found", description: "Device not found"}
description: "Device not found"
error: "Not found"

Here is our code for initialization :

const pusher = () => {
  return new PusherPushNotifications.Client({
    instanceId: __NOTIFICATIONS_INSTANCE_ID__,
  });
};

export const useNotifications = () => {
  const token = useUserToken();
  const usedId = useUserId()

  useEffect(() => {
    (async () => {
      try {
        if (token && userId) {
          const insidePusher = await pusher();

           //fails here I think
          await insidePusher.start();

          //https://pusher.com/docs/beams/reference/web
          await insidePusher.setUserId(userId, {
            fetchToken() {
              return Promise.resolve(
                JSON.parse(token)
              );
            },
          });
        }

        if (!userId) {`
          (await pusher()).stop();
        }
      } catch (err) {
        console.log(err);
      }
    })();
  }, [token]);
};

I think there is an implicit device management by the SDK or Pusher, but somehow, I cannot make it work with web notifications

Thank you

[benw-pusher]

Do you still need support on this issue? To help debug the code and identify the precise cause of failure you could consider adding some logging to your code.

[benw-pusher]

I'll close this out now as I have not received a response. Please reach out to Support at https://support.pusher.com/hc/en-us/requests/new if you need anything more.