Sync large files between PydioSync and the Core server

[Raggazzoo]

Hello,

I use Pydio 7.0.1 with PydioSync 1.2.8 build 529b363b282f4198d7cf1b70277474c80895fa7b.

Everything is OK, the structure directory and a big part of my files are syncing except file larger than 50Mb. When using the web upload it works.

Someone got an idea? Thank's

[7omate]

From the picture it looks like the file pc78.pdf is still uploading... Did you have a look at the server logs? (Search for ERROR)

Also try to check PydioSync logs (%AppData%/Pydio/pydio.log)

[Raggazzoo]

Hello again =)

The file isn't uploading because I have no network activity and I let run the agent all night without success. I got an upload link of 20Mbp, so send a file of 100Mb shoudn't be a problem.

On server log I got nothing except ajxp_acces.log

In PodioSync log I found this File "C:\BuildAgent\work\a00136d723583ad3\build\pydio-agent\out01-PYZ.pyz\pydio.job.localdb", line 754, in on_deleted ProgrammingError: SQLite objects created in a thread can only be used in that same thread.The object was created in thread id 10340 and this is thread id 11928

On this screenshot you can see on the left the file wich not sync with the server, it was copy in the PodioSync folder. And on the right th file uploaded by the web interface wich is sync with the agent.

I have an other file of 40Mb on root folder of PydioSync/myFiles with the same problem.

Thank's =)

[7omate]

Uhm... Strange PydioSync Error...

Did you try a resync? Stop/Start PydioSync?

[Raggazzoo]

Yes I even tried on an other PC and restart server.

For information both of my PC are Windows 10 pro 64.

[7omate]

When you say "PydioSync 1.2.8 build 529b363" you mean PydioSync available at https://pydio.com/en/products/downloads/pydiosync-desktop-app correct?

Do you get the PydioSync ERROR everytime you relaunch it? You may need to

• Stop PydioSync (make sure no pydio process is running)
• manually remove the .sqlite files in %AppData%/Pydio/sync_id
• Start PydioSync again

[Raggazzoo]

Yes the 64 bits installer.

Do I have to remove the file "sequences" too?

[7omate]

yes

[Raggazzoo]

After relaunch the agent, the files seem to be correctly created.

The agent find something like 930 changes and stop with the status "Synchronized"

And it still the same, the big file waiting to sync but I got ne network activity

[7omate]

Can you try a RESYNC now and check pydio.log?

[Raggazzoo]

Okay I clicked here It resyncs everything, detects local changes and still stop on synchronized.

I have add a TEST.txt file and it syncs immediately...

[7omate]

There are no ERRORS concerning the upload of pc78.pdf ? Can you try to rename it ? pc78-synctest.pdf

[Raggazzoo]

No, there is the log file pydio.log.txt

Do you want to rename it from pydiosync or web interface?

[7omate]

Windows Explorer since as far as I understood, the Upload was failing.

[Raggazzoo]

Rename it doesn't change anything...

[7omate]

Meaning no local change is detected? Can you create and (after sync) delete a text.txt file ?

I don't see traces of Resync in your log.

[Raggazzoo]

No no change with this file, the pc78.pdf. My TEST.txt is syncing from PydioSync, I add and delete it without any problem.

That's why I think this is a filesize problem.

[Raggazzoo]

I have tried everything and I really don't understand why it doesn't want sync files over 40Mb...

There is the specs of my VM : 2 vCPU, 2 Gb of RAM, 100Gb of disk with ubuntu 16.04.1 LTS.

[Raggazzoo]

Is it possible to get paid support package for community edition?

[7omate]

Yes it should be possible. Use this form: https://pydio.com/contact

You can address your message to David, saying you have sync issues with large files and Thomas needs to look into your problem, possibly with team viewer or similar.

[Raggazzoo]

Ok thank's!