Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

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Account recovery request #2552

Open hentai-chan opened 1 year ago

hentai-chan commented 1 year ago

PyPI Username

hentaichan

Reason for request

Lost 2FA authentication app or security token (because I upgraded my cell phone and made a mistake while transferring my authenticator backup)

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

ewdurbin commented 1 year ago

The hentaichan user on PyPI has valid recovery codes generated as of 2021-06-10, those should be used to recover access to the account.

hentai-chan commented 1 year ago

Unfortunately I also lost access to these keys as well sometime last year. I noticed this again while re-creating all my recovery keys for other accounts that are protected by 2FA, and this is the only account that has been gone missing without being noticed.

ewdurbin commented 1 year ago

Contacted via primary email address on the account, please read the instructions and reply to proceed with recovery.