Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

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Account recovery request #3117

Open KohnoseLami opened 1 year ago

KohnoseLami commented 1 year ago

PyPI Username

KohnoseLami

Reason for request

I lost access to 2FA because my smartphone broke down.

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

ewdurbin commented 1 year ago

Contacted via primary email address on the account, please read the instructions and reply to proceed with recovery.

ewdurbin commented 1 year ago

Confirmed bouncing. Please contact support@pypi.org, reference this issue, and send from the address you'd like to have associated with the account, we will use that for verification. Please note: This address must not be associated with an existing pypi.org account.

Thespi-Brain commented 5 days ago

Hi @KohnoseLami,

I am following up regarding your request. Are you still having an issue regarding your recovery codes and logging in? Let me know, and I will start an account recovery process for you to reset your account, thanks!