pypi / support

Issue tracker for support requests related to using https://pypi.org
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Account recovery request #3130

Closed metaminux closed 1 year ago

metaminux commented 1 year ago

PyPI Username

guillaume-masson

Reason for request

Hello,

I'm the former CEO of META Information Technology (meta-it). We published the package https://pypi.org/project/odooselenium/ from 2015 to 2017

Vauxoo would like to create a new package odoo-selenium, but has conflict, so they asked if we can transfer the old package (see https://github.com/pypi/support/issues/3128 and https://github.com/meta-it/odooselenium/issues/7)

I tried to reset my password, but don't receive the email.

Can you tell me how to regain access to my account ?

Code of Conduct

Acknowledgement

ewdurbin commented 1 year ago

Emails to your address are soft-bouncing as there are no DNS records for the domain.

ewdurbin commented 1 year ago

Please contact support@pypi.org, reference this issue, and send from the address you'd like to have associated with the account, we will use that for verification. Please note: This address must not be associated with an existing pypi.org account.

ewdurbin commented 1 year ago

Confirmation complete. Email address has been updated and a password reset issued, you should be able to regain access to your account after completing the password reset.