Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

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Account recovery request #3580

Closed skylmoro closed 6 months ago

skylmoro commented 7 months ago

PyPI Username

monthy

Reason for request

I've never set 2FA, so now I can't access my account. Can you help me to recover it ?

Thank you and best regards.

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

ewdurbin commented 6 months ago

Because there are no projects associated with this account, 2FA has been reset and a password reset issued, you should be able to regain access to your account after completing the password reset.

PyPI now supports generating 2FA recovery codes, please read more here to generate and store recovery codes for your account.