Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

95 stars 48 forks source link

Account recovery request #3716

Open wangzy1982 opened 6 months ago

wangzy1982 commented 6 months ago

PyPI Username

wangzy1982

Reason for request

Lost 2FA authentication app or security token

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

ewdurbin commented 6 months ago

User wangzy1982 has valid recovery codes generated as of 2024-03-07 04:25:08.126727.

Please use those recovery codes to regain access to your account.

Note: This is an automated reply. In general recovery requests where valid recovery codes exist will be processed 3-4 weeks after this reply has been sent.

wangzy1982 commented 6 months ago

I have also lost my Recovery Codes.

Thespi-Brain commented 1 week ago

Hi @wangzy1982,

I am following up regarding your request. Are you still having issues regarding your lost recovery codes? Let me know, and I will start an account recovery process for you to reset your account, thanks!