Account recovery request - lost both recovery codes and 2FA app - Githubissues

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Account recovery request - lost both recovery codes and 2FA app #3741

Open AlBartash opened 6 months ago

AlBartash commented 6 months ago

PyPI Username

albartash

Reason for request

Hi,

Due to the failure of my phone I've lost access to my PyPI account:

recovery codes lost permanently
2FA app is no longer available

Kindly ask you to help me recovering my account: I need to push an updated version of my library, smart-env, and I can't do it at the moment.

Best Olek

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

ewdurbin commented 5 months ago

User albartash has valid recovery codes generated as of 2020-02-27 17:57:37.598980.

Please use those recovery codes to regain access to your account.

Note: This is an automated reply. In general recovery requests where valid recovery codes exist will be processed 3-4 weeks after this reply has been sent.