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Account recovery request #3768

Closed Young-Lord closed 1 month ago

Young-Lord commented 8 months ago

PyPI Username

Young-Lord

Reason for request

Lost 2FA authentication app or security token

Code of Conduct

Acknowledgement

Young-Lord commented 8 months ago

Additional info: I do have generated the recovery codes, but they are also lost. I am the author and publisher of apkutils3 and pylibchecker, and I can still push content from GitHub Actions via pending publisher. I can send or receive any email using the primary email on PyPI.

I have my PyPI password and API token, and I can push arbitrary content to PyPI to verify my identity if needed.

ewdurbin commented 7 months ago

User Young-Lord has valid recovery codes generated as of 2023-11-19 05:47:08.467540.

Please use those recovery codes to regain access to your account.

Note: This is an automated reply. In general recovery requests where valid recovery codes exist will be processed 3-4 weeks after this reply has been sent.

Young-Lord commented 7 months ago

Please use those recovery codes to regain access to your account.

Thank you for your patience, but my recovery codes are all lost. So I have to wait before any other solutions available?

Young-Lord commented 6 months ago

Hey @ewdurbin, it has been 1 mo since your last reply. May we proceed with the recover process?

Thespi-Brain commented 1 month ago

Hi @Young-Lord,

I am following up regarding your request. Are you still having an issue regarding your recovery codes and logging in? Let me know, and I will start an account recovery process for you to reset your account, thanks!

Young-Lord commented 1 month ago

@Thespi-Brain Yes. I would be much glad if being assisted. All my statements below are still true.

Thespi-Brain commented 1 month ago

Hi @Young-Lord,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

Thespi-Brain commented 1 month ago

Hi @Young-Lord,

Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.