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Issue tracker for support requests related to using https://pypi.org
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Account recovery request #3869

Closed mikkeloscar closed 1 month ago

mikkeloscar commented 4 months ago

PyPI Username

mikkeloscar

Reason for request

I don't recall setting up 2FA for PyPI. I may have but then I have lost both recovery codes and 2FA app/token.

Can you help me reset 2FA so I again can gain access?

Thanks!

Code of Conduct

Acknowledgement

Thespi-Brain commented 1 month ago

Hi @mikkeloscar,

I have initiated a recovery request for you and an email has been sent at the primary email address associated with your account. Please follow the instructions and reply to that email and we will go from there. Thanks!

Thespi-Brain commented 1 month ago

Hi @mikkeloscar,

Thanks for completing the verification process. Confirmation complete. 2FA has been reset and a password reset issued, you should be able to regain access to your account after completing the password reset. Thanks.

mikkeloscar commented 1 month ago

Thanks a lot! It worked! I now again have access to my pypi account 🙏