Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

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Account recovery request #4007

Open NoneJou072 opened 5 months ago

NoneJou072 commented 5 months ago

PyPI Username

nonejou072

Reason for request

I lost my device, and cannot find 2FA authentication code and recovery codes on the new device.

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

Thespi-Brain commented 3 months ago

Hi @NoneJou072,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!