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Account recovery request #4317

Closed artur-trzesiok closed 1 week ago

artur-trzesiok commented 1 month ago

PyPI Username

k3d

Reason for request

Lost 2FA authentication app and recovery codes. I have login and password

Code of Conduct

Acknowledgement

artur-trzesiok commented 1 month ago

Can I do anything to make easier a recovery?

Thespi-Brain commented 2 weeks ago

Hi @artur-trzesiok,

Thanks for your patience. I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

artur-trzesiok commented 2 weeks ago

First of all - many thanks. Done. Waiting for the email now.

Thespi-Brain commented 1 week ago

Hi @artur-trzesiok,

Thanks for completing the verification process. The verification was successful! Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

artur-trzesiok commented 1 week ago

Thanks a lot. Everything is working! You are awesome!