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Account recovery request #4444

Closed wendeborn8 closed 2 weeks ago

wendeborn8 commented 1 month ago

PyPI Username

wendeborn8

Reason for request

Lost 2FA authentication app and security token

Recovery Codes

Code of Conduct

Acknowledgement

Thespi-Brain commented 4 weeks ago

Hi @wendeborn8,

In order to start the account recovery process to reset your 2FA and recovery codes, your account needs to have a valid/active link to a public repo of your project. Unfortunately, when I took a look into your account, there was no such active link.

What I can offer as a workaround is for you to send an email to support@pypi.org confirming your intent to reset your 2FA and recovery codes with a link to this issue (https://github.com/pypi/support/issues/4444). There will be a 7 day wait period from that email as part of our verification/security policy, after which we will go ahead and reset your account and go from there. Thanks!

Thespi-Brain commented 2 weeks ago

Hi @wendeborn8,

Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.