Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

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Account recovery request #4492

Open HaorongX opened 1 month ago

HaorongX commented 1 month ago

PyPI Username

haorong

Reason for request

I lost 2FA authentication app and my recovery code, but I still have access to my email.

Recovery Codes

[X] I never generated or have lost access to the recovery codes for my account

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

Thespi-Brain commented 3 weeks ago

Hi @HaorongX,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!